Dirty, smelly and not the sort of place you go if you want to watch a film in peace, there needs to be a guard in the screen to stop people having loud phone conversations during the films. I have never seen a screen that looked like it had been swept between film showings, and the floors are always sticky. I tried Hollywood Green in Woodgreen as an alternative, but unfortunately it is worse!

this cinema's not half as bad as some people are making it out to be. The staff are fine in my experience, and I'm there at least once a week.

one of the best things about it is the church that meets there every sunday at 10am, in one of the ground floor screens. It's called JUBILEE CHURCH, it's lively, informal, multicultural and about 300 strong, every Sunday. I recommend it

All the reviews are sadly totally accurate. If it wasn't for the convenience of the place I would never go.
The staff are casual and have no idea of how to behave to the public.
The place is untidy, poorly organised and badly managed.
Infact it's all a disgrace. Why isn't something done to make it a decent venue!

My son and I were unfortunate enough to go on the last day of term for the local schools in Enfield. The cinema filled up, then the police were called to get all the none ticket holders out. The cinema was emptied. I stayed in my seat, not wanting to mix with the rabble. Anyway the police came back and said the film would be about 15 minutes late starting while they got rid of all the kids. Well they couldn't so they had to close the cinema.
Those unruly children should not have got into the building, let alone the room showing the film.
I couldn't get my money back that day. I drove home, got on the tube and saw the Harry Potter film in Leicester Square, very civilised.
I think the least Cineworld could have done was a refund and a pair of free tickets on top.Then I wouldn't be writing this bad review about the dreadful management skills at Enfield. I'm sure the staff just let their freinds in for free, they l;ook no older than a year or two out of school, and so miserable.
The only great employee is the large black guy, he's really helpful each visit, pity the others don't take a leaf out of his book. He's all over helping in different areas.

I completely agree. When I moved here a couple of months ago, I bought an 'unlimited card'. Had I seen the toilets, the lack of staff and their attitudes beforehand, I would never have committed to a yearly pass.



Compared to other cinemas I have visited regularly like the Odeon and Showcase, the venue and service is terrible. Usually five or so staff are hanging round the foyer and one member of staff serving the huge queue on the popcorn stand. I won't renew my pass next year!

When this 15 screen monster first opened, it was a cinema goers paradise. How quickly that has all changed. The place is a mess, and no matter how hard they try, they cannot escape that this has become a den for unruleliness and the disrespectful.



The staff are more often than not, completely unhelpful. If you have a complaint, they look at you as if you are mad. A perfect example was a small problem with the air conditioning, which ended up with the audience covering themselves with coats to keep warm. And yet the staff did nothing.



Most of the time the screens are messy, from previous screenings and seats are always broken. I had the terrible experience once of having to go to the toilets in the ladies (I am male) when all the male toilets were flooded or vandalised.



The underground car park looks and feels like a 70s tower block and the lift up to the cinema usally smells unpleasant and the floor is always sticky (when the lift is working).



I would never go here during the weekend, as the swarms of abusive kids flock there, and the staff, once again, seem not to care.



What could have been a massive flagship for the cinema world, is a place best left alone, particularly if you want to see a film.