What the hell are you on about you mad wench? "I like the cinema very much..but it sucks". "Staff are very rude...some are fit and sexy"...Make your mind up!! Okay so it has 11 screens but your uncles has 25 in California, not that you can even spell properly. You sound like a totally neurotic bunny-boiler. We're all glad you live in the States, but its still NOT FAR ENOUGH!!! Find yourself a spare auditorium amongst your uncle's 25 and lock yourself in for good. Dont come here next Christmas attempting to lower the gene pool standard again.For anyone wanting a genuine assessment of the cinema, read on....Some of the screens are a good size (maybe screens 1,2 3) ideal for showing the special effect-laden blockbusters. Seats are comfortable and the stadium style seating means no big lump sitting in front will obscure your view.Staff are not the most intellectually gifted (thats why they're on minimum wage), but they do try and help. Anyone who says staff are rude, try this method - be nice to someone and they'll be nice back to you. Treat someone like dirt and you'll get it back with interest. Its not rocket science.The only thing that lets down the cinema is the chavs who talk and text all the way through the movies. I think the cinema has tried to eliminate this, as I've seen some people being removed, but theres more chavs in Ilford than security staff. So its a case of pot luck over who you'll end up watching a movie next to.Good luck....