As multiplexes go, it's not bad ... most of the cinemas are decent sizes with good layouts, they have all the food and drinks that you could want, and unlike most other London cinemas, I've never seen any rodents there.But, my one gripe is that the staff are just so bloody rude ... they are slow, they will make you wait to be served whilst they finish personal conversations, and I was served by one guy on the popcorn counter on Saturday evening that I think was on something ... he couldn't string a sentence together and was all over the place, and it was really quite alarming.