As my local cinema (to home anyway) I come here on a regular basis after work or at a weekend. The cinema itself is OK, certainly not the best but for convenience sake it will do. The location of the cinema is a tad dreary however it is located near to Surrey Quays shopping centre, so every cloud…
My sole complaint is with the staff. Those over the counter are pleasant enough, however the security that search your bag on the way in are in need of a serious customer services lesson to say the least. In no other cinema is my bag searched with such vigor. They are impolite and near enough snatch your bag out of your hand to have a look inside. I have only had one experience when one of the security guys was polite however this is overlooked by the vast impoliteness of others. Never seen him again either.
It is very expensive for what it is (but what cinema isn’t these days) and prices do not reflect the full service you will receive, which is a shame.

Also if there is a queue for tickets (especially Wednesday’s), go to the Ice Cream counter, they serve tickets there too and not just pre booked ones. Learnt that the hard way!
Overall, convenience for convenience sake, but a far cry from the best Odeon ever!!

Quite possibly the best ODEON I've been to yet. Incredibly nice staff, big, nice, clean rooms and even the mix of chavs and new rich, probably stemming from nearby Canary Wharf won't distract you from enjoying your film. Nice location between Surrey Quays and Canada Water stations, it has all amenities next to it. Definitely worth the detour into the sometimes forgotten and overlooked Docklands.

Heavens! All in all very shabby. Awfully rude staff. Quite run down. Location something like an industrial wasteland rather than 'entertainment park'. Could barely hear the soundtrack over the tooth sucking and conversation so selfishly created by my fellow cinema-goers. Was reluctant to put my bag on the floor by my seat lest in got stuck to the floor by rubbish or stolen. Well worth missing, 'innit blood'.

This is one of my favorite cinema nice quite setting along with several restaurants, bars and booling allie on the complexe, which makes it a good chilled night out. Compare to other cinemas in London I find this cinema to bequite spcious and have a good vibe going for it. I will recommend it anytime. Staff correct and not rude like the other person suggested.

As multiplexes go, it's not bad ... most of the cinemas are decent sizes with good layouts, they have all the food and drinks that you could want, and unlike most other London cinemas, I've never seen any rodents there.But, my one gripe is that the staff are just so bloody rude ... they are slow, they will make you wait to be served whilst they finish personal conversations, and I was served by one guy on the popcorn counter on Saturday evening that I think was on something ... he couldn't string a sentence together and was all over the place, and it was really quite alarming.