There are two words which some up this whole establishment. Absolutely dreadful. It was an unmitigated disaster when I decided to come to this “place” for several reasons.1. The staff looked like something out of Extras. Completely useless, bad mannered and absolutely no regard for doing their job. Their ability to even speak the English language was under serious question when I made the bold attempt to buy a ticket. Even queuing to buy it was dreadful as it took 10mins to move a few feet forward.2. The Area. Hoodies were everywhere, and the motive to move a few inch from my car came under fire as I saw 3 of them peering into some poor guy’s Mercedes. Was politely asked for my phone at the door (I told him to **** off) and listened to a charming discussion conducted by a 14 year old acne ridden youth about his impregnated girlfriend. You’ll laugh at this one, I went into the arcade where I thought I was going to lose money deliberately, unfortunately when I was getting my change, Alpha Hoodie ran in, took a handful of 10p’s from the tray at the bottom of the machine and did a runner. A member of staff with a box of gel in his hair walked by like nothing happened.3. The Film. The sound broke down and all hell broke loose, which wasn’t surprising as it was pretty much hell anyway. Kids aged 7-45 lined the back, having their little civil war consisting of some inspiring insults and popcorn. After a box of popcorn flew past me into an old woman in front, followed by a vocational (after about 10 seconds of retarded laughter “soz bruv”, I left.CONCLUSION: Should be closed down by the Government and burned for witchcraft.

This cinema must have one of the worst records for poor service in the country....maybe even the world

Group of children accompanied by an unfit supervisor managed to take up the entire back row. They had been continously talking after 3/4 of the way through the film. I felt like getting my cola and pouring it over them - that will teach em. - no staff had been on hand to deal with it - POOR.

There had been a 2 minute sound cut off in the film - which we had not been pre-warned for - POOR

The seats still had popcorn on them, it took us a while to find the perfect clean seat - that was a mission and a half - POOR

If it was'nt for the film I would have demanded my money back

Vue Cinema Acton is an excellent local cinema. It's easily accessible and great for a night out at the movies. It has great facilities such as a small arcade for children to be entertained in whilst waiting for their film to start. They've got a Baskin Robins so you get quality ice cream while enjoying entertaining film. The queues go really quick and there is never a time when you can't guarantee that you'll have a great time. Really convenient as there is a McDonalds, Pizza Hut and many other attraction in the area, as well as Bowling ETC.