I would seriously advise anyone NOT to bother with this placeThe manager has to be one of the rudest, arrogant, most incompetent individuals I have ever dealt with. He clearly lacks any client service skills, and is simply quite horrificIn addition, the food is average, way too pricey, as are the drinks. The music is far too loud. On a positive note, the staff, generally, are trying their best in a difficult environmentYou will get more for your money by going to multiple other venues in the area. Just forget BBS, Shoreditch!!!!

Was at BBB for new years eve, the whole night was a catalogue of bad service, I arrived on time, only to have to wait for my table for half an hour at the bar. When finally seated, no one came to offer us a drinks menu, asks us what we wanted to drink or anything at all.....we waited for a whole hour before the pre-starter came in, I took it upon myself to go to the bar and leave my girlfriend on the table to get drinks myself from the bar so we had something to drink on the table.

Once we ate the pre-starters it took another hour (11:00pm) for the starter to come in. Next came the wait for our main and lo and behold I spent the new year on an empty table waiting for my food whilst all the staff were running around dressed up kissing and wishing each other happy new year. I had planned by then that we would have eaten and gone downstairs for some champagne and cocktails way before midnight to celebrate, but no, it was already past midnight 2012 and I am yet to see a main course served......totally unacceptable.

Around 00:20am I complained to someone that it was past midnight and still no sign of us being fed despite the fact that the food had been paid for 3 days earlier (£150 meal for 2 people-no drinks) and the food order was placed days earlier as well. Now bearing in mind my table seating was booked for 9:30pm (2011) and here I am chasing my main meal at 00:20 (2012), it litterally took them a year to serve us the main.....in the end they still had the cheek to ask for a hefty service charge of £18+? What service may I ask?

Get a grip BBB, you could not run this place any worse if you tried.

I visited here on Saturday for a friend’s birthday party being held in the basement bar area. The place itself looks very cool, especially the restaurant and bar area upstairs, and the staff were for the most part very friendly. However, I think they must have spent all of the money on the décor and run out when it comes to staff numbers and training. The waiting time downstairs was a joke, even with table service getting a drink took over 20 minutes. What made it more annoying was that the drinks were made up and left to sit at the bar on a tray for 5 mins, with me trying and falling to get a member of staff to bring them to the table or at least hand them over. Upstairs the service was quicker, however serving flat gin & tonics and then charging £10 is not on, especially after I’d asked them to remake the drink, and was then presented with the same flat drink after a 4 min wait. In their defence they did supply a complementary glass of house red, but only after I’d kicked up a fuss, and wasted 10 minutes at the bar. This could be a great venue, but not at the prices they are charging with the current bar staff they have.

Went along to the restaurant for dinner with a group of girl friends last Saturday and had an amazing time, food was very tasty and pricing was good, and after dinner we carried onto the lounge for cocktails and dancing, which was very busy and fun.
Would definitely recommend if you are looking for a fun night out in east London.

BBB as a venue for Saturday night birthday drinks? Don’t bother! Apparently the drinks are amazing, difficult to agree after waiting +30 minutes for them!! Should you get a drink they are over priced, with a service charge added on for buying a bottle of wine at the bar!! My friend ordered vi, a the waitress, 50 minutes later his drinks never arrived, to add further insult his credit card had to be almost forcibly removed from the staff who seemed reluctant to keep hold if despite no drinks ever turning up. There is no excuse for such terrible service.
My only conclusion can be that the owners have so much money they have no desire to take money from their customers which were quite literally queued around the bar trying desperately to secure a drink!

I get it, we live in London, so we expect to pay high prices for things, but I fear this place really took it to the limit. We paid £59.00 for a bottle of wine (WTF)...and to top it, we were charged 12.5% service charge, even though we were at the bar as they have a policy of charging SC for all bills over £20.00. So for a bottle of wine, a beer, and a coctail, our bill came to £82.00, of which £9.00 was SC. I am pleased to say that we will not be returning.

Good start, Bad end. Started out with drinks while waiting for our table and got chatting to some french bar tenders and glass cleaner who were very friendly and stylishly made our drinks. We finally got to our table after being delayed with no reason from the manager and sat down to our table. Ordered our food that didn't taste at all good and after talking about it to the manager we got a poor excuse and had to leave for a later engagement we were late for because of how long it took to sit us down. From what I could tell the manager just spent time lighting sparklers in cocktails for the bigger groups and not didn't take care of the other people seated such as us. Could have been good but disappointing for how much it cost and poor service from the manager gradually dragged the evening down.

the food was crap. the drinks are good. the scene is trendy. and i left wanting to strangle the manager who tried desperately to convince me that his tomato salad was not supposed to be ripe but in fact crunchy like an apple because that's what they were going for. he may need to put the drugs down for a couple of minutes and actually read what he is serving in the future. also, they may want to actually sear their seared scallops and don't get me started on how tough and and lacking flavor the short ribs are. a very disappointing experience, especially considering how good the mother restaurant is in notting hill.