Eight Members Club

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 17 reviews

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1 Change Alley,
Bank,
London,
EC3V 3ND

0871 971 5106
Note: Calls cost 10p per min plus network extras.

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Reviewer jmstefans
26/09/2011
I am a member of several exclusive venues throughout London and have to say after visiting this one, i would highly advise staying away. The club is small in size lacking any real quality in the design and the designer features are obviously for look rather than use. The toilets leak on the floor, the hand basins splash, the layout is upside down pretty much allowing anyone who slips in to wander freely as reception is halfway down the staircase.

Finally on having to attend this club for meetings with colleagues who are now leaving after experiencing some of the other venues I have taken them to, no-one ever picks up the phone when trying to call ahead or to reach someone as phone signals don't work inside the venue and when asking staff on arrival where to go they just point.

I don't usually write on these review pages but feel i need to warn others away.

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Reviewer WitneyLou
10/10/2011
As a representative of Eight Members' Club I am of course disappointed with the experience you had at Eight Bank; however, in response I do want to make it clear that the design of both the clubs is of impeccable quality and totally unique given that the owner of the club - an Interior Designer - designed every last detail. In regards to the toilets I can obviously understand your frustration at what was a temporary problem, however I have noticed 'splashing hand basins'. I would also disagree that the layout is upside down (unless you are confused by the club being underground?), you first reach reception, then the lounge, then on the lower floor are the private rooms. If you are concerned about people slipping through into the privates rooms, I would highlight that they have to be booked to allow use, the staff are regularly down there and would instantly spot if someone was in a room they hadn't booked, additionally the service area is in the lounge, so again they would have to go past reception.
There have been times when the receptionist has been extremely busy, but as someone who calls this venue on a daily basis I would say that 'no-one ever' picking up is an over reaction.
In the cinema room in Bank phone signals do not always work perfectly, but since having a booster put in place, phone signals work perfectly well everywhere else.

As a non-member of Eight Club I think it is totally inappropriate of you to have posted this review as clearly you do not really know either of the clubs.

Like any business I am certain that Eight Club wants to grow and improve therefore criticisms like this would be better directed at them where they can action it as opposed to cowardly posted online.
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Reviewer GabiLaurant
18/10/2010
Recently I visited Eight members club, the one in Bank, for some drinks with my colleagues. Even though the club was busy, we were very well looked after. Staff were really helpful and knowledgeable about wines and cocktails. The Lounge food that we ordered was great too. I was not expecting this quality in a private members club of food and service. I have joined as a member.
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Reviewer Oliverhall
09/10/2009
How long has this been open?I have been working in the City for 11 years and I went to Eight Change Alley for first time last night.

What a place! They have a cinema, huge lounge bar, pool tables, plasma screens and some wonderful works of art.

This place has such a great feel, and obviously knows how to stay exclusive.I'm signing up before the secret gets out...
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Reviewer AJones123
08/10/2009
What a surprise!Very discrete entrance and not so easy to find but worth it.

Service is very friendly yet professional. Drinks are excellent and food is what you expect in a sophisticated cocktail bar.

Ideal if you want to impress.
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Reviewer nickijayne28
28/05/2009
Horrific service compared to other members clubs and even any half decent bar - which is a shame because the facilities are great.

Arrogant and unpleasant management. Definitely don't waste your money on the joining fee.
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Reviewer Anonymous
17/09/2008
Without a doubt my favourite place in London. Always a great atmosphere: busy but you're always able to get a seat with a table and have a conversation without yelling. No complaints about the bar menu. A place where I recognise the majority of the music and where the staff are attentive. Never had a problem with stuck-up staff - Even when it starts to empty out in the small hours they never linger around or try and make you feel unwelcome. Bar staff are friendly too and have the guts to suggest new drinks or new takes on old ones. Feel entirely at home here. Would love to have one of the hidden poker rooms as an apartment and live there! Ideally it would be further West but I guess the location is part of its charm.
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Reviewer Anonymous
22/08/2008
I can not be agree with the precedent comment .I 'm member since almost the opening and can say than I see a professionnal improvement to the service and food.
The club organises different activities trough the week.I do use and will use the club again and again.

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Reviewer Anonymous
18/07/2008
Interesting suggestion raised by the American member: I tried doing just that and was insulted and treated with the utmost disdain. The management have the same attitude as the waiting staff, are rude and are entirely lacking in manners.

There are plenty of places in the City that you can have a drink without being surrounded by loud city-boys where you can also have perfectly reasonable service at a reasonable price. There is no reason to pay to be a member of a club which treats you as poorly as Eight manages.

I have not renewed my membership.
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