If you like Lebanese hookers and crap 90s music played by a DJ who can't mix, its great. If not, its overpriced shit.

I have been to Kanaloa a number of times now and could not rate it highly enough. Always a really good atmosphere and it does not feel anything like the usual city bars! Would highly recommend for a good night out.

I organised my birthday party at Kanaloa on the 31/03/2012. I paid a subsided rate for a VIP table arranged through a concierge service. To my disappointment this turned out to be the worst night of my life. The manager was rude and had no customer service experience at all. His explanation was that he had footballers in and they were a priorty so tough. If this is what Sarah Harding and co are about its sick. No aplolgy nothing. We were given a communal table at the back of the club under the air conditioning. It was disgusting. Why we were treated like this I really dont know. So much for a club in a cosmoploitan city like London. My advice never go there unless you are a footballer.

We went to this club on a Saturday night where we had put our names on the guestlist. We arrived at 10.20 so that there would be a good chance of not having to wait in a queue, well boy were we wrong. There was one couple in front of us and we still had to wait being told that the guestlist was suspended to allow 5 groups of people who had booked tables to be let in. There was nobody in the queue for tables but yet we still had to wait for the 5 groups to turn up. Lots of people were let in yet we and the couple in front were not allowed in. The staff were very rude, obnoxious and not helpful at all. After waiting in the cold for an hour and half we decided to leave at 11.30 at the chance of being able to get into another club, luckily we did and had a great night. Will never return here again, they are not deserving of my money! Would not even give them a 1 star if I didn't have to.

I went to Kanaloa last Saturday for my birthday with 9 friends and booked a table with a treasure chest of cocktails for £150. I was told that this was a good deal. The treasure chest arrived full of ice, we all thought that the cocktail was on it's way only to be told that the drink was already in the chest!We arrived at the venue to be given a table with seating for 5 people and there were 11 of us! When we spoke to the manager he said that there was nothing that he could do.We put up with that and tried to request songs with the DJ who immediately told us that he paly requests!Not likely to be going back here unfortunately!

we went there last Saturday for a booked party and it was one worst experiences I've had for a long time, the staff is very rude and obnoxious, they kept taking our drinks away and questioned they kept denying, the drinks are too expensive for the service they provide, in overall the place is over rated and over priced, if you feel like give your money away to rude people then this is the place to go!
there are better clubs in London with more reasonable prices and better service.

I have been to this club on a number of times, and not once have I had a bad experience.If you are looking for theatre and a unique experience then this is a must do experience. The cocktails are costly, but amazing. The music is spot on and up to date. There were no problems with entry and getting a table.The one thing I can't praise Kanaloa on enough is the staff. They were all really friendly and courteous. When someone had a little too much to drink in our party, the security took him outside and provided him with bottles of water until he sobered up. He was then let back into the club with no problems.The only downside is the size of the main dance floor, but this is minor.

Absolute shambles on the managerial side!! For my birthday I was liasing with a manager a week prior to the night out, i was promised a reservation for a table for £25 with no minimum spend, when I arrived I was told there was a minimum spend of £250 or to give up the table!! This had put me in a bad mood from the beginning when I was meant to be partying and enjoying my bday.Not only that but the member of staff who informed of the £250 had a right attitude on her! Was not impressed! In this business you need people skills and they lacked it big time!..on an upside the drinks were delicious and the DJ was great.

If you would like to feel like you are on holiday, somewhere far away from the crowded city with a Pina Colada or Mo’hee’to in your hands, Kanaloa is the best place to go!I am a regular customer in this venue, every time I go its unforgettable. Totally in love with all the cocktails they make, especially Zombies, the ones with the fire!!! Don’t be greedy and get a table with a minimum spend and a waitress service and enjoy the night for 100% instead of staying in the long queue and waiting for your turn to get your drink.I would really recommend Kanaloa for the night out. I am bringing all my friends to this venue, and none of them regret coming.If you do not want to enjoy variety of cocktails, go to the pub and drink your beer.

As Sales Manager here at Kanaloa its important to hear about the bad feedback as well as the good feedback so we can improve our services and make sure our customers are happy with the service.Its sad to hear about anyone's experience wasn't to be expected, and I can honestly say, there is very few complaints we receive. But what I would say, if there is any negative experiences, then feel free to contact me and I'll do what I can to resolve those issues.On a more positive note - Kanaloa is a great place to enjoy an evening with your friends or colleagues. We are offering 50% off all drinks over the January period. To take up this offer, please visit our website www.kanaloaclub.com. Or alternatively, please contact me at Rhian@kanaloaclub.com.Many thanksRhian

Unfortunately never really got a chance to sample any 'delights' this place may have had to offer. I was there on a guestlist as part of someone's birthday, and before I had a chance to order a drink, I was told by someone that were going to be moving on because management had 'suddenly' decided that they were suspending the guestlist and not letting the rest of the guests in.

I went to speak to the so called 'manager' who meekly told me they had limited capacity and had to give priority to people who had booked a table in advance and so they would open the doors to guestlist guest but only after 12.30am!

Can you imagine the cheek of it! 10 of us are inside, 15 people waiting outside, all smartly dressed mature professionals (27-37), and they've gone and ruined the birthday!

I remonstrated with this manager and told him that really they should be more up front when it comes to what they say to people calling in to book guestlist. They should stipulate that if a table is not booked then there's a chance that guestlist might not get in. It's just common courtesy.

I asked about booking a table now - I was told they're all gone.
I asked about putting £500 behind the bar as a guarantee for minimum spend for the guests - he declined with reaons of capacity.

This place is obviously just looking to get to capacity at all expenses. If they're having a quieter night, you're in luck, and if they've got more people in, then it's two fingers to the punters.

Had they at least presented a fuller picture of their policy when booking on the phone one could have made a more informed decision.

This venue did not do that. They winged it, and ruined someone's birthday. Risk guestlist at your and your guests peril.

Simply love this place! Contrary to some negative feedback, this place and service is exceptional. I organised my birthday bash here last month, and every minute detail was really taken care of. It's slightly hidden to new to many people who were pleasantly surprised. Management extended their help as many times as I wanted to, yes there is a minimum spend but it was totally worth it. The crowd is amazing, a good mix, great drinks, if you can make it to the happy hour, good music and a great vibe. Much prefer it to the roof gardens, I would recommend it 200%!

I went last night for drinks after work for first time as keen to do my birthday there.
Great venue, like nothing else in the city.

Booked up for Next Friday, girl at front desk was very helpful.

Happy hour drinks were good value for money, i cant wait for next week.

Went to Kanaloa last Saturday. Wow amazing! Not often you can go to a club with group of male friends and be welcomed at the door so nicely. The 6 of us got inside and ive never seen so many women in a club before. Let just say we were all very happy at the end of the night and are going back end of the month for sure. Drinks are very nice especially the dead mans chest thing. Its like a treasure chest such a cool idea

Worst experience.
Organised a pre-wedding celebration for my friend. Spoke with the sales person around 4 / 5 times before the night, who sent me written email confirmation to say she's managed to secure me an area with no minimum spend and also all guests on the guestlist would receive free entry.
On the night, my bride-to-be friend arrived first with a small group of friends to be faced with a £10 entry fee and also told to have our area we'd need to put £500 behind the bar.
Insistent that we had made plans previously with the sales person that this is not the case, my friend called me from the bar and I spoke to the manager. The manager on the night had no knowledge about this, didn't want to listen and said it can't be true.
Feeling very vulnerable, with a large group of guests arriving, we had no choice. My bride-to-be friend had to put £500 behind the bar.
Money is not the issue and we would have likely spent well in excess of £500 collectively throughout the night anyway.
It was the lack of communication on their internal team, the lack of professionalism and lack of customer service.
The fact that my bride-to-be friend had to be greeted with a nasty £500 bill was something that should never ever have happened. It was meant to be her last special night with all of her close friends. But all we could think about is how mistreated we had been and how we couldn't believe how we had been mislead.
On the following Monday I attached all the emails as proof and emailed the manager.
All he could say in response was sorry, he admitted it was a breakdown on their side but he could not compensate or refund any monies.
So a breakdown on their side was a very expensive error.
One that put us off and our whole group from wanting to go there again.
They were all nice up until we attended. After that they have not wanted to empathise, knowing they are the ones that messed up.
Pathetic management, pathetic service, pathetic.
Avoid this place.

Total con! Drinks are a rip off and barmen are unscrupulous. They made me wait for ages at the bar, were really rude to friends then sneaked 12.5% service charge onto the (already outrageous) bill. When you've been standing at bar waiting to be served that seems totally inappropriate! Won't recommend it, won't be going again.

I would give this 10 stars if I could. My 3rd time back there, the bar-staff and the door-staff are full of banter if you treat them right. Never had bad service there any time I've been. It's our back-up club if our original plans go bad, because we know a night at Kanaloa will pick the night back up. Music is good, you get a mix of mainstream dance/house to top 40 to stuff you forgot about from the 90's that brings such a sense of party time nostalgia. Staff are so friendly. It's like a laid back city-boy club. You get a massive mix of people, from bankers to residents of the suburbs. I would recommend this to anyone.

This club is truly the business! I've been to a lot of top end clubs in and around London and can say 'without a doubt' this club is at the top of the list. The drinks are at a good price, the music is great and most of all the crowd are awesome! if you want to come and have a party night not to forget ping me on BBM: 21B1ACD6

Sweet,

Z

I went to Kanaloa last night and had a great time. However one of the bar staff was consistently and unnecessarily rude to a number of people all night. Usually I wouldn't care but this guy was starting to upset people in my party so I told him to start acting like a professional and do his job properly, not something the customer should need to do. Other than that, a decent place.

Kanaloa is an awesome club! The music is insane, cocktails amazing, staff were great and hot. We were really well looked after from beginning to end even though it was so busy. Will def be coming back, much better then mahiki!

Went to Kanaloa for my cousins birthday on a Friday night and can safely say will never return. When we first arrived at the venue my cousin had an argument with the host about paying for the two tables he had reserved. Seeing as he had about 20 friends coming there is no way he would put his credit card behind the bar as a tab, everyone would be buying their own drinks throughout the night. Eventually they backed down and allowed us the tables anyway seeing as they realised the 20 or so guests coming would easily spend more at the bar than the minimum cost of the tables. Place is very dark, quite small and although the music was quite good it was far too loud to speak in there, not sure whether this is meant to be a bar or a club. As for the service at the bar, it is so bad I actually complained to the hostess. The cocktails they make look nice but seeing as each one takes an average of 5 minutes to make getting a drink takes far too long. The greasy haired barmen would rather float about serving all the girls big, expensive cocktails than serve any of the guys in the queue, mostly who wanted just a beer which would take a second to serve. The bar-staff are incredibly slow, rude and with terrible attitude. Despite drinking vodka red-bull from 6-8pm when I went to the second bar and ordered the same round I was told they don't serve vodka red-bull unless I wanted to buy a bottle for £200. Disgraceful service and staff (other than the hostess who was polite and seemed apologetic for what had happened). Will never return here unless the management take a serious look at what they are trying to achieve or offer from Kanaloa/club

Is this a club? Is this a bar? By trying to do both they do neither. The evening starts at the door where they ask you if you have a reservation but somehow if you say you don't they let you in anyway.
The mood, sorry the wallet, lightens as you are charged £2 for the cloakroom "service" (I'll get back to that later).
After pulling your trousers down and bending forward you can enjoy a bottle of champagne for £400. The cocktails are £8 which is nothing amazing (contrary to the editor review), especially when you factor in the amount of ice you get.
Music-wise it is an eclectic mix and admittedly better than average (not hard), what you would find on most people's iPod. As per an earlier review, the DJ, faithful to his trade, does not do requests, it's not like you're paying for it (well, only £10).
You can't really dance as there is no proper dancefloor. You can't have a proper drink with friends as you are deafened by the music.
A lot of wannabes on show, no City Boys (where did the editor get this). You do get the guys wearing suits to emulate City Boys and obviously you get the Jacket+Jean types. As per the editor review, member of the opposite sex are attractive, especially after a few drinks. I particularly enjoyed the sweat patches of the girl next to me.
If the excitement doesn't kill you, the evening ends with a 30 minute queue for your coat which might kill you. Then the police reject cum bouncer comes along as a show of power to organise the queue just when you get your coat. If you're lucky you might get ejected from the club which could speed up your exit.

had a great time. went with a few mates, thought it may be pretentious but found it really down to earth! Want to thank Roger on the door - a true gentleman- looked after us inside and out! Mate, you made it right - thanks a bunch!

Was at the bar on Friday night at Kanaloa - I wouldn't call this a club at all, not for happy hour at least - and it was heaving with afterwork drinkers! The drinks took a while, but were perfect and the head-bartender was incredibly accommodating, offering us a shot of their house rum to keep us ticking over while he made his way round. Really good crowd control. Shame about the party at the back who were clearly making life difficult as the rest of the crowd were good fun and neither 'city' or the hooraa set you get at Mahiki. I will definitely come back earlier next time to secure more of the fantastic head-bartender's (sorry I don't know your name!) time.

The worst club I've been to in London by a long way, nowhere else have I had to wait 40 minutes for a drink (and that was table service not at the bar). We reserved an area for 40 people and they squashed us into the smallest part of the bar at the bottom of the stairs was another 2 parties in the same area! It took so long to get a drink at the Bar as well I decided to pop out for an hour to the Cartoonist which was next door to have a couple of drinks, I had 2 pints and 4 shots in the same amount of time it would've taken me to get 1 bottle of Tiger in Kanaloa. Table service was rubbish I ordered 15 bottle of beer for my group and they brought them over to the wrong table and random people started drinking them. All in all the atmosphere was what we made of it and we tried to have a good time but everyone was extremely disappoint with the whole bar. Can't say I'll ever be going there again.

Went to Kanaloa on Thursday was chilled at first and was worried it was going to be quiet, but was nice to catch up with the work friends and unwind. Oh how wrong I was, quiet night it was not! At around 9pm the dancers came out and there were some crazy moves, after a few drinks at this point my senior manager was up on his feet shaking it with a Hula dancer! Priceless! Then the club opened (a little bit too late mind you) and it just got even more crazy! Music was fab the amount of times me and my friends looked at eachother and went 'i love this song' in a ridiculously teenage manner was unbelievable! I managed to lose my bag and my coat yet both were luckily found and I collected them the next day! The only bad thing I got from Kanaloa was a hangover. But totally worth it!

I went to Kanaloa on a night out with friends. I was very much looking forward to it and was really dissapointed. The staff were very rude , someone in my party was asked where are you from? As if we need to ask. Another member of the bar staff was very rude to myself. After asking the dj if he had a couple of songs he shook his head and said "naaaaa" After speaking to someone in the club later who said he had connections the songs magically came on. Don't waste your money, there are plenty of other places in London much better

Went to Kanaloa on Saturday. It was dead!. That's what you get for going to a club in the city on a Saturday I suppose. Lesson learned!

Love Kanaloa! Went on a Fri and a Sat night and thought it was great that it was only £10 entry on a Sat. I pre-booked my table with the reservationist via email who was super helpful. The drinks were delicious, staff was attractive, hula girls were exciting and the dj rocked! The coolest part was the Dead Man's Chest cocktail with fireworks and a procession to our table. Highly recomended!

Was taken to Kanaloa by a friend who is a member last night and had a great time. Bartenders were excellent, highly entertaining and making great drinks. Sat at a table later, the waitress was charming and helpful. The only minor downside was the crowd - suits and more suits but otherwise matches west end clubs easily.

Hot hot hot waitresses - betty I think I love you. Blinding drinks. Forget every other city bar and head to Kanaloa, well well worth the extra bucks.

not bad at all - better than anything else in the infernal hell hole that is the city of london.

Naff. Cheesy. Stupid. Faintly ridiculous. But loads and loads of fun. Blue drinks, paper umbrellas and air guitar to van halen - brilliant.

Hit Kanaloa for the first time last night with a group from work. Got there about 6pm, and the place was deserted, drinks expensive. Although the staff were uber-friendly i was, to be honest, a bit underwhelmed. However, about 7.30pm (place was busier by then to be fair) loads of dancers and percussionists came out, and the place went nuts. everyone was up and dancing - including us - and i ended up leaving about 1am. Great stuff - 10/10. My advice, arrive early, bag a table, sit back and wait for the party to start.

Went here last thursday with a group of girls. very welcoming on the door, they found us a table immediately, the waitress was great, very chatty, knew the drinks and very helpful. drinks were all gorgeous and they even offered us a membership which gave us 20% off. all in all everything was fantastic until they kicked us off the table - clearly for someone who was going to spend more cash. we still had a great time - hit the dancefloor and got messy - just a shame this one event tarnished it slightly. still i think we'd give it 8/10 - they lost the 2 due to the way they handled the table.

was in london last week and was taken to this bar by colleagues. what a bonus for the city, i am here on business often and this is the bar the city has been waiting for. beautiful waitresses, killer drinks, great atmosphere. superb, keep it up.

Had a great time, lovely staff, drinks and fab music. will be back.

Went on saturday and had a great time. As a longterm mahiki (which shame to say is nowhere near as good as it used to be) regular I was interested to see what goes on. Very impressed, decor similar, but drinks are great, same tiki style but with a wider variety and all absolutely gorgeous (and as strong as mahikis too). Crowd a little essexy but atmosphere unpretentious and fun. All staff very friendly. Just one minor gripe - as it is only on one floor unlike mahiki there is only on vibe, despite the fact they have 2 rooms. Shut the doors and get a second dj folks! Otherwise a real good night out in true mahiki style, think I may well be going here and avoiding mahiki in future. Well done Kanaloa.

Went to Kanaloa on Friday for the first time, and we had an excellent time. Friend of mine had organised it for a birthday and we had a table in the club space. Waitress was excellent - really helped us get the party started. Drinks expensive but worth it - all pretty powerful and delicious. Music not really my bag (70's and 80's and i'm a house head) but to be fair it worked well for a group of people on a birthday party. Good atmosphere, good staff, good drinks. For an 'occasion' brilliant but not sure it makes it onto my regular circuit (mainly because of the music). Bloody hard to find as well.

Not a bad club in terms of the atmosphere. When i walked in i felt like it would be a good night, however........ There was a group of us and myself and 3 other guys met the rest there. The 4 of us had to pay £10 to get in only to find that nobody else had. People that arrived after us didn't either. Face fitting i guess. Once inside 20 minutes wait at the bar while the bar man showed off his not inconciderable cocktail skills to the young girls at the bar was really too much for me and my group doubled up on drinks each time we went to the bar. Group of 8 of us, £63 per round. Nice. At around 0130hrs i was asked to have a chat outside with the door men. I was tipsy but no more. However i understand thier position, they have a job to do. They thought i was too drunk to be in the club. Although apparently if i gave them another £10 that would sober me up enough to go back in. I didn't bother. Won't go there again. I don't mind tipping, but draw the line at being fleeced.