Never again!It's a shame I have to write this review because despite the poverty of this place I quite like it. But having said that on my second visit I felt very let down.I was in a group of four friends on a Friday night and called up to see if a room was available. I was quoted £35/hour and the first availability was 11:45pm (it was about 10:20pm when I called). So I said yes and gave my credit card over the phone to guarantee it.Karaoke Box actually called me back at 10:32pm to say the room was free so we went over. We had a good time but while we were buying another round of drinks we were told we had to leave because another party had booked the room. I WAS NOT INFORMED OF THIS WHEN I BOOKED THE ROOM. On my planet when you book a room you should be informed if you need to vacate it at a certain point.We had a big argument with the staff over this. The outcome was that they think they are right and the customer is wrong.The second outcome is that we will NEVER GIVE THIS BUSINESS OUR MONEY AGAIN.This is not a customer service oriented business. And that's being polite.My advice.... AVOID LIKE THE PLAGUE!

Booked a room for 5 at the Soho branch after speaking to a member of staff at the venue who assured me that I would benefit from their 2 hours for the price of 1 deal. Whilst I knew that Karaoke Box was no where near as impressive as lucky voice, I thought we'd give it a try.

However when we arrived for our Hen Do, we were told that the deal didn't apply because it was a bank holiday. I pointed out that it was Sunday and the bank holiday was actually Monday and in any case I had spoken with one of their employees who assured me that we would benefit from the deal. The manager refused to accept this and even began to patronise me in his responses. I demanded my money back, refusing to stay for even the hour we paid for in this dingy-backstreet-never-seen-full-occupancy- takeaway-shop-masquerading-as-a- karaoke-bar.

Seriously! We had just come from Lucky Voice and whilst it might seem expensive, trust me, it's cleaner, smarter and 100 times better than it's cheaper, inferior competition. That's right, NEVER go to Karaoke Box.

Do not go to Karaoke Box! I made the unfortunate mistake of booking a room here over the phone. When I got to the venue I was appalled with what I saw. The rooms were dirty and dingy, and I had been completely missold. So under the distance selling law, I requested a refund by the manager who agreed that my money would be returned by the following week. The following week, the manager told me that in fact I would not be getting my money back and that he couldn't care less about the distant selling law. He was extremely rude and after a number of phone calls and letters, I ended up taking them to a small claims court and did eventually get my money. All the reviews with a one star are completely true to what you will experience at the Karaoke bar. I have a suspicious feeling all the five stars reviews were written by the manager, as they all say pretty much the same thing, great staff, great venue and great customer service. I can ensure you that from personal experience, this is a complete lie! Save yourself the trouble - don't go to the Karaoke Box!

Great place. Great friendly people all you need to do is to get drunk at the bar. Jump on the sofa with a tambourine in the room. Sing loud with friends. I mean. What `s more than that.!

Went to Karaoke Box on saturday. Don't go there it is awful! We ordered pizzas in there, which were an hour late and they were frozen Chicago Town pizzas, we saw the boxes as we were leaving. The microphone didn't work and that held up our singing time! The staff didn't seem to know what they were doing half the time! Its totally overpriced, don't go there!

have been to karaoke in Japan loadsa times and this place really lets the Japanese style Karaoke down where service and prices are way better!!venue and rooms are very dark and hot inside. Air con was dripping. Booked for sunday arvo and the man was half an hour late. (Got a round of soft drinks free)We were waiting outside in the rain with another group that had booked. Its a shame it wasn't worth the wait.The rooms are small and dingy looking. Its a bit of a dive but we had fun as we were in good company. It was cheaper then others but I will not go back.I would not recommend it-better off getting a cheap karaoke set from argos and having mates round.Choice of songs was good, system was ok but timing seemed out on songs.NEEDS A GOOD LICK OF PAINT, NEW SEATING OR AT LEAST RECUSHIONING AND SOME ENERGY IN ITS STAFF ...go somewhere else please!!

absolutely the best fun you can have in London! me and my girls regularly book ourselves a room, which is really easy to do (if i can do it anyone can!), and get ourselves down there to tear it up on a friday night. the staff are lovely, and will happily bring drinks to your room all night, which definitely helps the singing to get going (at least in my ears it does!). a perfect way to either kick off or end a night, especially if you've got a big group together.

I called to book a slot for a date a month away and was told to book on-line. When I attempted to do this the system crashed and I had to re-submit the details. I then get a call, a few hours later, from the manager asking why I had not shown up for my booking!!! I was then told that my booking was process for the same day and not for my birthday a month away as requested!! The manager refused to change the booking and charged me the full price for a missed session!!! He appears to enjoy the sound of his own voice and skirts around issues without actually answering any questions – as per other reviews – VERY BAD CUSTOMER SERVICE – DO NOT BOTHER.