1-3 Warwick Street,
Soho,
London,
W1B 5LR
0872 148 3549
Note: Calls cost 10p per min plus network extras.
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The Warwick
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The service and food at this venue was horrible. I went here with a friend and ordered the stilton and bacon burger, when I received it the burger patty was extremely hard and burnt, so hard that it was difficult to bite. I spoke to the bar staff, and they sent it back to the kitchen, when my second burger came out it was exactly the same as the first. When I spoke to the bar staff again, and explained that I didn't want to be a bother but I didn't want to eat it, they suggested replacing the patty with their chicken breast, but said they had to speak to the manager about it first. When the manager came to our table, she was clearly already angry, and said that the burger was exactly as it should be, and accused me of trying to "sample everything on the menu". Eventually I received a refund, but only after being yelled at and told that I had nothing to complain about.
As I was leaving, I thanked the bar staff and the bus bartender, clearly embarrassed, said sorry on behalf of his clearly incompetent manager.
My friend's food was decent, so perhaps just their burgers (and management) are horrible.
With no exaggeration, some of the worst service I have ever received in any bar or restaurant. I have never left a review for a bar or restaurant but felt so strongly about this place I thought i'd leave my first ever review! We were there for an engagement party and they put us in a small corner near the kitchen, which is the main route into the bar. Almost every time a member of staff came from the kitchen they barged through the guests, without excusing themselves or even trying to. One particular member of staff actually aggresively pushed his way through the crowd. On one round they short changed me. When I went back to the bar, the barmaid asked how much. When I told her she actually sneered and said "only that much", then turned around to joke about it with another member of staff. So, the moral is, don't complain if its not a large amount! Utter incompetence.
Loved it!
Went to the Warwick for my birthday last weekend completely by chance and had a great time. Other than the odd, rude door staff...
Once inside drinks were reasonably priced and though we didn't have food it looked good when we saw it coming out to other tables.
Were planning on going on to a club later but the music was so good on the downstairs dancefloor that we decided to stay. Really good vibe all night, no agendas or trouble- such a nice change from a lot of places!! Had a blast and will definitely go again.
I went to the Warwick for the first time last week. Top venue! Great service, nice people and atmosphere and definitely ended up a bit marry!
Love Love Love The Warwick!!
Thanks so much for making my birthday so special, the cake was lush and tasten even better complimentary!
I work not too far from you and we will be changing our local to you guys from now...
Thanks again & see you soon!
I had an awful experience at the Warwick. I wouldn't recommend this place to anyone. The staff is really rude, disrespectful and indifferent to the customers. Service is super slow and drinks are too expensive for what you actually get. The party next to me was having a birthday, and many people weren't allowed in. Another guy went outside for making a telephone call, and they wouldn't let him back inside. The Warwick is popular for making people upset. If you wanna spend your money, decide to go somewhere nicer in London, a city that has a lot to offer, so don't stop in this dreadful place.
I have never felt strongly enough to post a review of any restaurants or bars I have been to until now...
I will never return to The Warwick and will actively discourage any of my friends from going.
I went along for a friend's birthday party and the service we received was dreadful. Table service was slow and we constantly we had to chase our drinks.
Having reserved the table for a birthday they then told us that it was just reserved for drinks/dinner therefore the complimentary birthday cake had to be fought for (my friend's boyfriend and I did this without her knowledge).
Bar service was painfully slow.The "highlight" of the evening was when one of our party was told that she couldn't come back in to the bar and had to leave immediately because she'd been going in and out too much (making calls to her baby sitter).
When the birthday giril tried to question the bouncer the result bordered on physical assault. In my opinion, just go to The Warwick for a cheap happy hour drink but certainly don't plan to spend an evening there or bother booking it.
London is full of nicer, better staffed, pleasanter venues so do your research and go to one of them.
Being an extremely fussy individual, it takes a lot for me to write a positive review about a public house or restaurant, especially in London.
Don’t get me wrong I’m not a ‘stick in the mud’ I just demand a high level of customer service.
So what can I say about the Warwick and Staff, they were perfect from the very beginning to the end.
We had a group of 60 men only in the downstairs area, the girls behind the bar were professional and completely charming as were the lads and the DJ who was perfect.
I would recommend this venue if you’re looking for an attentive staff, pleasant surrounding and a general good time.
Added to all this is an amazing happy hour which is phenomenal value for money (no watered down beer like you get in most venues).
Finally thanks to Josephine and Sarah for making it an awesome evening.
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