1-3 Warwick Street,
Soho,
London,
W1B 5LR
0872 148 3549
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The Warwick
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I have been tonight at the Warwick and i been waiting for my half price drink 25 minute, informutly 5 minute later after the half price they offer me full price drink ... The staff are very very slow to serve you and NO PROFESSIONAL at all and i'd end the blond guy with the grey jacket told to go away, very rude ... because i ask you to do half price .., Defenitly i wont come back at this bar and i don't suggest you to go there
This place is the worst. The music is way too loud and one of the bar staff - young man - was really rude and full of himself. at £5 a pint you pay for the "pleasure" too. Don't go there! (I was meeting people there on a FRi in March 2012)
The service and food at this venue was horrible. I went here with a friend and ordered the stilton and bacon burger, when I received it the burger patty was extremely hard and burnt, so hard that it was difficult to bite. I spoke to the bar staff, and they sent it back to the kitchen, when my second burger came out it was exactly the same as the first. When I spoke to the bar staff again, and explained that I didn't want to be a bother but I didn't want to eat it, they suggested replacing the patty with their chicken breast, but said they had to speak to the manager about it first. When the manager came to our table, she was clearly already angry, and said that the burger was exactly as it should be, and accused me of trying to "sample everything on the menu". Eventually I received a refund, but only after being yelled at and told that I had nothing to complain about.
As I was leaving, I thanked the bar staff and the bus bartender, clearly embarrassed, said sorry on behalf of his clearly incompetent manager.
My friend's food was decent, so perhaps just their burgers (and management) are horrible.
With no exaggeration, some of the worst service I have ever received in any bar or restaurant. I have never left a review for a bar or restaurant but felt so strongly about this place I thought i'd leave my first ever review! We were there for an engagement party and they put us in a small corner near the kitchen, which is the main route into the bar. Almost every time a member of staff came from the kitchen they barged through the guests, without excusing themselves or even trying to. One particular member of staff actually aggresively pushed his way through the crowd. On one round they short changed me. When I went back to the bar, the barmaid asked how much. When I told her she actually sneered and said "only that much", then turned around to joke about it with another member of staff. So, the moral is, don't complain if its not a large amount! Utter incompetence.
Loved it!
Went to the Warwick for my birthday last weekend completely by chance and had a great time. Other than the odd, rude door staff...
Once inside drinks were reasonably priced and though we didn't have food it looked good when we saw it coming out to other tables.
Were planning on going on to a club later but the music was so good on the downstairs dancefloor that we decided to stay. Really good vibe all night, no agendas or trouble- such a nice change from a lot of places!! Had a blast and will definitely go again.
I went to the Warwick for the first time last week. Top venue! Great service, nice people and atmosphere and definitely ended up a bit marry!
Love Love Love The Warwick!!
Thanks so much for making my birthday so special, the cake was lush and tasten even better complimentary!
I work not too far from you and we will be changing our local to you guys from now...
Thanks again & see you soon!
I had an awful experience at the Warwick. I wouldn't recommend this place to anyone. The staff is really rude, disrespectful and indifferent to the customers. Service is super slow and drinks are too expensive for what you actually get. The party next to me was having a birthday, and many people weren't allowed in. Another guy went outside for making a telephone call, and they wouldn't let him back inside. The Warwick is popular for making people upset. If you wanna spend your money, decide to go somewhere nicer in London, a city that has a lot to offer, so don't stop in this dreadful place.
I have never felt strongly enough to post a review of any restaurants or bars I have been to until now...
I will never return to The Warwick and will actively discourage any of my friends from going.
I went along for a friend's birthday party and the service we received was dreadful. Table service was slow and we constantly we had to chase our drinks.
Having reserved the table for a birthday they then told us that it was just reserved for drinks/dinner therefore the complimentary birthday cake had to be fought for (my friend's boyfriend and I did this without her knowledge).
Bar service was painfully slow.The "highlight" of the evening was when one of our party was told that she couldn't come back in to the bar and had to leave immediately because she'd been going in and out too much (making calls to her baby sitter).
When the birthday giril tried to question the bouncer the result bordered on physical assault. In my opinion, just go to The Warwick for a cheap happy hour drink but certainly don't plan to spend an evening there or bother booking it.
London is full of nicer, better staffed, pleasanter venues so do your research and go to one of them.
Being an extremely fussy individual, it takes a lot for me to write a positive review about a public house or restaurant, especially in London.
Don’t get me wrong I’m not a ‘stick in the mud’ I just demand a high level of customer service.
So what can I say about the Warwick and Staff, they were perfect from the very beginning to the end.
We had a group of 60 men only in the downstairs area, the girls behind the bar were professional and completely charming as were the lads and the DJ who was perfect.
I would recommend this venue if you’re looking for an attentive staff, pleasant surrounding and a general good time.
Added to all this is an amazing happy hour which is phenomenal value for money (no watered down beer like you get in most venues).
Finally thanks to Josephine and Sarah for making it an awesome evening.
Won't set the world on fire - I go to The Warwick almost every Friday with my work colleagues because it is easy, local and there is a dance floor - there is never anywhere to sit though - everywhere is reserved.
The dancefloor is a reasonable size downstairs, DJ plays funky house/pop music - not bad at all.
I've also eaten here as well - I recommend the beer battered fish finger baguette! Winner!
Appalingly unprofessional staff and a terrible atmosphere. Never going there again.
I celebrated my birthday here on Friday night. Having never been to the venue before I didn't know what to expect. Ewa helped with my booking and put us in 'The Snug' which was perfect as we had our own space :) Everyone seemed to have a good time, did get told that it took ages to get a drink. Other then that I had a super night, Thanks.
Went to The Warwick for the friends 30th birthday - she had reserved an area. The manager asked me to leave because I have a 9 week old baby. Apparently this venue has such a rubbish liquor licence that they won't allow people under 18 (even if its just a baby with mum). My friend having the 30th was very upset. This venue should update its liquor licence rather than throwing out people with babies! Very discriminating.
I agree with below its a great wee venue to enjoy a bday or small event, west end without being a "super"club and not pretentious at all. They have got in some lookers behind the bar recently and the Specials liven up the standard lunch menu.
The vibe is usually friendly in here. I do always come here wen not sure wat else to do in central london.Celebrated my birthday on saturday and got a really nice cake, after asking for any birthday offers they provide- was a really nice cake and by booking a table got some table service which was nice for the first hour then back to queueing with the plebs :)
its funny that they ask for a £25 booking fee with the offer of complementary platters- ummmm no this means i paid £25 for the platters. on the plus side there is lots of food on the platter and it tasted good.
Bouncers are nice, free til 11pm, music is rnb, pop, charts so pretty inoffensive. easy to get home to anywhere in london. wats not to like?
This place has a fairly decent decor and competitively priced food and drink.
However one time I took a bike in (with the bar staff's permission) after the london freewheel cycling event and sat down for food and a few drinks.
Not long afterwards the manager of the bar (called Jason) came up to me and said rudely "This is not the sort of place to have a bike" while I was still in the middle of having food. After explaining to him I had permission from the bar staff, and there was nowhere suitable outside to park it, he said "I don't care, I am the manager of this place".
I had never faced such an appalling atttitude from a member of staff before.
The Warwick is a souless place with awful customer service. We went there for a work Christmas party and the food was the usual greasy fare, but that's what you'd expect. What you don't expect is for the waiter to drop a bowl of mayonnaise in your lap and then just wander off. We had to go to the bar to be grudgingly given a manky sponge to wipe up the worst of it.
The manager refused to accept responsibility until we could actually identify the waiter concerned. It took over an hour to get an apology - what kind of customer service is that? We weren't even offered a drink by way of compensation, just the promise that if I took the receipt for my laundry bill in they'd refund it. I have heard similar complaints from other parties too about The Warwick, such as over booking, poor service etc. Don't go to The Warwick.
My office is right across the road from The Warwick. We used to ignore it until it had a refurb about 6 weeks ago. Since then we eat there about 4 times a week and it's great!
The Warwick menu is very well priced and the food is pretty good. Above average for what you pay but not gourmet. Drinks are also well priced. There is also table service and the staff are really friendly.
You can reserve tables. Highly recommend The Warwick for a weekday lunch or drink after work. We went there for someone’s birthday and they reserved us a space and gave us a free glass of champagne per person plus put on free platters of food.
With a stylish interior and relaxed atmosphere, The Warwick is one of my favourite places at the moment. It has got two floors with separate DJ deck setups and is a really cool place to chill out. What's more, The Warwick is open till 3am giving you more than enough time to get your musical fix!
We found the Warwick by chance after a Saturday afternoon tramping around the shops. We fancied a quick drink before heading back home but once inside we ended staying for over 2 hours!
The main reason we stayed was the excellent happy hour running from 5-7 during which time all food was half price and most of the drinks had similar reductions. We had an excellent bottle of white and two decent meals for just over £11. Then a couple of properly prepared cocktails (not from gruesome premixed buckets) which rounded the evening off nicely. By this time both bars were getting very busy and the floor manager did a great job as one group got larger and larger, forcing her to re-seat them away from the main doors.
The interior of the pub appeared to have been designed by at least 3 very different people, but as Anne said above, who cares? Maybe during bright sunny days I'd spend more time gawping at the decor, but for cold bleak Saturday afternoon/evenings it was just the thing.
Have you ever been in situation where you and your friends decided to have a night out in the central London and probably got on the guest list into some trendy club, but the bouncers on the door decided that you are not smart enough or your group is too large, or perhaps there are too many men in your group, and as a result you have ended up outside the door completely disappointed?
The Warwick bar experience is completely opposite! Anybody can go and although there is nothing special about the building itself it is a friendly and lively place and, lets face it, people who are there are much nicer and more down to earth, these are the people who are looking to have a night out with their friends rather than posing and trying to be cool.
I always thought that it is not the walls or interior that makes the place, it is the atmosphere and the people who are there.
If I had to summarise: very friendly and happy place. Go and have a good time instead of standing in the queue and wondering if you are going to be let in or not!
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