Price Promise Guarantee

Experience vouchers purchased through ViewLondon are guaranteed to be the lowest rate possible.

If you find a cheaper identical experience anywhere else on the internet we guarantee to match the price. This guarantee only applies to Experiences voucher sales and not to other products for sale on ViewLondon.
How does the Price Promise Guarantee work?

If you have already purchased your ViewLondon Experience voucher, simply complete our price promise claim form within 24 hours of purchase and we will contact you to credit the difference.

If you have not yet purchased your ViewLondon Experience voucher and have found the package cheaper elsewhere on the internet, call the ViewLondon Experiences Team on 0870 421 4251 during usual working hours (Mon-Fri 9am-5.30pm GMT exc. public holidays) and we will discount the price of our experience for you to purchase.

Please note: The lower rate must be available for experience packages with identical specifications such as location, duration and inclusions. The web URL will be required.
When can I expect to receive a response to the Price Promise claim form?

We will respond via email within 4 hours during regular business hours or if outside usual business hours (see above) we will reply the next business day.
How is my credit issued?

Credit is issued directly to the credit card provided at the time of booking. The credit will usually appear on your statement within 7-10 business days.

Price Promise
Claim Form

Submit the form below to start the claim process.
Your Name
 
Your Email
 
Daytime Contact Number
 
Experience Name
 
ViewLondon Voucher Number
 
Website offering lower rate
 
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