Anchor Bankside

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 19 reviews

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34 Park Street,
Southwark,
London,
SE1 9EF

0872 148 1712
Note: Calls cost 10p per min plus network extras.

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Anchor Bankside
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28/05/2012
Dreadful place. It looks good but it's just tourist trap rubbish. There were queues coming out from both bars and, by the look of it, you could have waited 30 minutes to be served. A pub's staffing should ainm at customer welfare and not just fast bucks: and your customers should not have to queue for the best part of 20 minutes just to get their first drink!
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Reviewer wwaattssoonn
25/05/2012
During my last visit on a Sunday during what seemed to be a peak period, patrons were crammed into a tiny bar off to the side like cattle lining up to be slaughtered. There were 3 staff on regular cigarette breaks resulting in effectively 2 staff to a 30 strong queue. To further the pain, the staff had no sense of urgency or the growing number of people becoming increasingly impatient in front of them, it ended up taking 45 minutes to get a drink. I frequently visit the Market and make sure to poke my head in to see if this was a one off experience every time is the same. I am boycotting the Anchor and telling everyone I know to do the same until management take their head out of their A** and do something about the obvious problem. There are plenty of other places to buy drinks nearby and one of the best markets in the world behind it if you want quick and cheap food!
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Reviewer franny123
02/01/2012
I have visited Anchor restaurant on the top floor with my friends (total of 10 people), although we didn\'t book a table in advance, waiters helped us straight away and prepared table for us.
Service was very good and food recommended by waitress was excellent!
After dinner we had a drink at the bar downstairs. bartenders were moving very fast and we were served within 3 minutes.
Very nice, young people and laid back, relaxing atmosphere combined with amazing view makes Anchor worth visiting.
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Reviewer tony_ferrino
14/06/2010
I am glad to see I am not the only person that found the service here to be astonishingly bad. I vowed never to return after standing at the bar like an idiot for hours last year but this is one of few bars right on the river in Central London worth a visit in decent weather and I always find myself going back, against my better judgement. People are always going to come here because of the location, so I don't suppose the owners will ever feel the need to improve service and I can't see the situation ever changing. I always have a good time here but only when I buy 2 or 3 pints at a time and spill half my drinks on the way back from the bar.
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Reviewer prez
30/05/2010
Staff that do not understand or speak good English; Chef's that shout 5 minutes to everything they are asked; Fish that is all batter and little fish; a jumble of bars that provide different levels of service and a huge waterfront patio area to which you cannot get any food service. Absolutely diabolical! This is the worst pub I have frequented for many a year and yet it used to be exceptional. What went wrong?
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Reviewer MrManson
19/09/2009
Dreadful pub. I'll make a point of never coming here agan - worse than one star - best avoided.
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31/07/2009
If I could give this pub no stars I would have. I have worked next to it for 6 years and it has gone from bad to dire to frankly disgusting.

First and foremost, the toilets are an absolute health hazard. One of them has been broken for about 4 years they are always dirty and lacking in toilet paper.

You can actually smell the carpet that sinks of urine from the bar and you are faced by a huge waft of it when you open the door to the toilets.

The staff usually are very slow and give the impression that for most of them it is their first bar job.

Ridiculous when this should be one of the busiest pubs in London. I suspect the management pay such poor wages that they can't get or keep experienced staff.

Having seen the manky food they've been serving up for years I've fortunately never touched it. It does beg the question, why have I been going back?

Well it's within spitting distance of my office and is so bad you can always get a seat.
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Reviewer junkmunky
10/06/2009
The pub looks nice from the outside and does half decent fish and chips that are OK to eat outside on the patio by the river if it's sunny.

Other than that, the Anchor doesn't have much going for it. The place trades on it's passing tourist appeal and historic location. Sadly, it's busy enough that it doesn't have to worry too much about keeping people coming back for more. The food is distinctly average.

I work nearby and I've been in a couple of times for lunch, each time giving it the benefit of the doubt. . .On one occasion my friend asked for a cheese ploughman's baguette that arrived without any pickle or cheese. Effectively, just a lettuce sandwich!

When he complained, the staff behind the bar claimed the till didn't list that there was supposed to be any cheese in the dish at all and refused to replace it because he had already taken a bite. Only when he demanded that they take the sandwich back did the "chef" in the kitchen admit his mistake.

A shame, because it had the potential to be a decent enough pub. The place is let down by average food, a non-existent waiter service ("unable" to bring food outside) and some rude and poorly trained staff.
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Reviewer CamillaF
27/04/2009
Disgusting pub. Toilets stink and are really dirty.

We went for Sunday roast and because we were sitting upstairs had to pay more for our food even though we ordered the same thing that was on the downstairs menu.

The food was really really poor for the price. Nasty dry, overcooked beef, boring vegetables and yorkshire puddings were from frozen. Will Never Ever go back.
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Reviewer howardsmith
05/06/2009
I couldn't disagree more, I have had my 34th Birthday party there clean toilets then, stop by just 2 weeks ago and an amazing fish chip lunch, fresh fish and excellent chips!

I notice as usual it's a one off reviewer! ! wonder which other venue you work for!!

But in south east London best fish & chips are down at Herne Hill
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Reviewer GaryWong
22/04/2009
The service in the Anchor Bankside is appalling - the staff have no idea or training and the management are mediocre to disastrous.

On a visit last weekend we were told to leave even though no 'last orders' bell was heard (they said it was broken) and then stood over us until we downed the drinks we had just purchased!

A totally rude and unpleasant pub - avoid at all costs!
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Reviewer davidrudge
05/06/2009
Gary,are you blind or just a bitter sad so and so,
Pub was great and the staff were fabulous to me and my wedding guests
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Reviewer Anonymous
28/02/2009
Great pub with a cool atmosphere and chill out vibe
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Reviewer suzanne1
28/02/2009
This is an historic pub (part of the building, anyway), which should be a bit of a treasure.

We have been going there for years, but I have to say that the current state of the toilets is beyond belief: they look clean, but the smell knocks your socks off!

Also, the last time we went (on Sunday 22nd Feb 2009) the end bar was being used by a group who were barring the entrance from the street by putting their chairs in front of it and being abusive to people who tried to enter:

we told the staff but they did nothing to stop this. They need better management here!
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Reviewer Amy Cole
10/04/2007
The lovely bankside setting of the Anchor Bankside does not compensate for poor service and very average food.



We waited nearly two hours on Saturday, for 6 easy to prepare meals (i.e. melt the cheese on the nachos). The staff told us the kitchen was too small to cope, a poor and unacceptable excuse I believe. Anchor Bankside was not impressive.
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Reviewer jewell
29/09/2008
I would completely agree. I went here on Saturday taking my sister and her boyfriend as it was her birthday. They do not live in London so we thought it would be a nice setting for them on their visit.
The service, both at the bar and for food, was appalling. It was very busy, but then of course it would be given its location, and there was simply not enough staff serving behind the bar.
If you are at a table outside, you queue for an age, then you get asked for a table number when there clearly aren't any on any of the tables, so then you go back, queue again to tell them there definitely aren't any numbers, then they say okay you have to order and then hover by the bar and wait for your food. Absolutely disastrous this was as half the food came and half didn't so whilst I was waiting for the other half (at a table that was now occupied by people) my main course was getting cold. Yes, they did send out starters and mains at the same time. When we finally got all the food we had ordered, we asked for cutlery and condiments and were told we had to get them ourselves. This was all not even mentioning that alot of the people we spoke to were extremely rude.
This is clearly a very popular location for Londoners and tourists alike at weekends, its very busy and they really should put in place some sort of process to improve things. Table numbers and a team of waiters to bring your food out would be a pretty simple start. We paid £47 for our food and, aside from the fact it was cold by the time we had collected it ourselves and sorted out our own cutlery etc. it was well below average aswell. Nice setting, very, very disappointing and rude service.
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Reviewer Anonymous
29/01/2007
I had Sunday roast at Anchor Bankside last year and it was the best of the many I've had throughout England. We had the pork and the lamb. Both were superb and the roast potatoes and the fresh vegetables were perfect. It was also great value.


We ordered drinks downstairs, carried them upstairs and got a meal on a tray which we took outdoors for the mild autumn day. Anchor Bankside is highly recommended for a roast and a much better price than the items off the menu.
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08/06/2006
Took a walk down to Anchor Bankside for lunch. Nice location next to the river. Was a mission getting food and drink though as I had to order the drinks downstairs and then go upstairs to order food.



Also no-one brings your food out to you so I had to wait 20 minutes for fish and chips that looked like a frozen ready meal. Even the chips tasted like frozen oven chips, all dry and stale. And the service was non-existent.



The Anchor Bankside would be better off closing their kitchen and allowing patrons to bring food from the Nando's or Waggamama next door!
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Reviewer c597
23/12/2005
The Anchor Bankside is rather labyrinthine, so if you want to meet friends there it is best to specify exactly where. Nevertheless, if you like a good discussion the Samuel Johnson room at Anchor Bankside makes an excellent debating chamber, and the FT is just around the corner.

It can be good to sit next to the river in summer months; as we are now in the depths of winter, it can get very cosy indeed inside. Season's greetings!

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Reviewer Anonymous
21/08/2005
I went to Anchor Bankside after work with my girlfriend for a meal. The menu at Anchor Bankside was small but the service was good and the table staff didn't bother us every five minutes to make sure that the food was ok.
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Reviewer Anonymous
15/05/2004
Nice location next to the river, pleasant on summer evenings but it always seems to take ages to get a drink. Even when there is hardly anyone there! The inside is too big, rather dull and unimaginative. Definitely not one of the better pubs in the area!
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Reviewer Anonymous
12/05/2004
We had a meal for 4 at Anchor Bankside on a Friday night - the atmosphere in the bars was fantastic. The restaurant was well separated but kept the atmosphere. The food was reasonably priced and there was loads of it. It all tasted great - I would definitely recommend it.
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