329 Kings Road,
Chelsea,
London,
SW3 5EP
0871 971 5176
Note: Calls cost 10p per min plus network extras.
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Azteca Latin Lounge
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Amazing margarita (good barman) but horrible service with overpriced and underwhelming 'food'... ('' because you can't serve 5-10 tortilla chips - not even homemade and call it nachos). The poor guys at the table next to us tried to keep a straight face when served this.
We ordered a quesadilla (which was actually ok) and mixto fondo (3 tacos and 3 tostadas of your choice)and specifically asked for no onions in both spanish and engish but the food still came covered in onions and we didn't get what we ordered: tacos de pollo and tostadas de pastor. What we got was potato taco (not very tasty) and tostada with a LOT of onions. It was an interesting experience but I won't return.
Lastima :(
I hate writing negative comments about a bar but I fell that I should in this case to warn the public.I felt very insulted when I had came to this bar. I asked them that if I could book out the bottom area for our own little party to which they duly obliged. I had also asked if I could play my own music for our private party and of course they again obliged.However on the night the manager / "owner" kept on telling me that this was not a private party and we could not play our own rock music and kept on turning off the music. Then he proceeded to say this was not a private party and will bring down customers to our area to serve them although we had it booked out.Above and beyond the bad service we had learnt that they were charging serivce charge on top of ever order at the bar!!! What cheek!!! When I realised I was being over charged I asked to see the bill upon which they refused to show me as they realised that I was now on to them.Who actually has the nerve to do that anyway.I will never go there again and I hope that you will never too as this is based on solid evidence.
I went to Azteca last night hoping to have a good time with my friends. We noticed right away that it was very overpriced and not very comfortable. Then I ordered a vegetarian dish that was displayed with the "(v)" on the menu and they brought me something with chicken. After asking I was told, that the (v) only means that this dish could be asked for in Vegetarian version. . Stupid! Anyway. That waitress then suggested me that they could bring my dish back to the kitchen and take out the chicken. I asked to make sure but she was really explaining to a vegetarian that they could just pick the chicken out of my food and bring that plate back. No way! So she went back the 3rd time to the kitchen and said that the chef finally accepted to make a new dish. I wasn't hungry anymore after all that arguing. We asked for the bill and they really had the balls to charge me for my dish that I didn't have a single bite from. And 12.5% service charge on top. This is by far the lowest level of customer service I ever received. No wonder that place was completely empty on a Thursday night. So disappointing. Never again!
Amazing place...food lovely...service little slow...staff very friendly...downside small...slightly over priced but worth it. Cannot wait to go back.
i love this place....its so refreshing to have somewhere in chelsea that is quality without the pretentiousness. love the mix of music and chilled out atmosphere.....probably worth getting there earlier then later tho so can get a table but maybe thats just my laziness?! ha ha....recommend to all ages!
can understand about the charge below but never had that happen the many times ive been....must have been misunderstanding?!
Good atmosphere but very small!
The huge downside which prompted this review is that they charge 12.5% service on 'every' drink. I expect it in London Clubs but a regular bar in Chelsea? I tip for good service but object to paying £2 for uncorking a bottle which I waited20 mins at the bar to buy in the first place! Was dealt with badly by the barman who didn't understand my objection and then by the manager who did not want to refund my ccard! 'Discretionary' service is only so if you are given the option in the first place. Poor show....great night, but won't go back.
Never had a bad time at Azteca Latin Lounge! I normally go with friends and there are plenty of drinks to choose from!
The food's really good and they do a lot of things you can share. Azteca is a great place for groups.
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