Carbon

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 45 reviews

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Old Quebec Street,
Marylebone,
London,
W1C 1LZ

0871 971 5888
Note: Calls cost 10p per min plus network extras.

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Carbon
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Latest Reviews

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Reviewer Mikey1988
10/01/2012
carbon is a great venue i had a very nice night and the bar manager mark is very friendly he goes out of he way to make your night to remember..... Great staff, Great music Great atmosphere and a really nice crowd.

The bar staff are really nice very helpful especially one guy named Michael he looked after me and my group and made really nice drinks/cocktails
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Reviewer En1
25/11/2011
I love it. Great staff, Great music and atmosphere . I will be there tonight again ;)
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Reviewer carbon
29/11/2011
Hi En1

Thanks for the review. Good to see you at the weekend - somewhere in the crowd anyway ;)

all the best

Mark Evans
Carbon Manager
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Reviewer goodnightout
14/10/2011
We went there last night for our after work drinks and leaving do and we had such a great time. Mark the Bar manager was really helpful in organising it all and the staff were very friendly and courteous. The food was great and so was the music. We had great feedback from our teams. Thanks. We'll be back.
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Reviewer carbon
20/10/2011
Hi and thanks for the review, glad you had a good time, I demand to see you back soon :)

Mark
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Reviewer MrPrice2011
05/10/2011
Slow, rude & not worth the money!

Went here few weeks back and had the worst night out I've had in London!! (been here for 5years)

I'm writing this post after I emailed the venue to give them a chance to reprieve themselves but after hearing nothing ( I wasn't surprised) I thought I would share how bad the night was!!

Arrived at 9:30 as our table was booked for 10, told to wait outside in the cold as we were not allowed in. Bizarre. Rude door staff who said we would be lucky if we got in on a Saturday as its for members only. Were all starting to feel very small now. Then told that the one guy in a group of 12 girls he would have to pay £15 to get in after 10! (we arrived at 9:30) got let in by the guest list girl who treated you anything but nice!

Got inside were promised a reserved table & ballons for the party. Nothing. Had to then brave talking to the guest list girl again to complain. 20mins later we were given an area. Again told we were lucky!

Bar service was very poor. They don't work on a first come first serve basis....girls first then a chat then serve the guys! Myself and lots of guys at the bar were pretty shocked by being blatantly ignored!!

Overall 1* out of 5 and that was for them finally giving us a table.

Avoid if you can.
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Reviewer carbon
20/10/2011
Hi MrPrice2011

Please give me a call, until recently our Saturday nights were promoter managed. The reason they are no longer here is because of feedback like yours. I would like the opportunity to redeem ourselves please give me a call direct.

All the best

Mark Evans
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Reviewer Stuart123
10/09/2011
Went there with friends tonight. After waiting at abusy bar for 20 minutes to get served i decided to to order double drinks the next time. Even this took 15 minutes. The final time i went was for one beer. Four staff behibd the bar and three people wanting served!!10 minutes later i stuck my hand in the air to get the attentionof the bar maid who had decided washing glasses was more important than serving. At this the fairly aggressive barman/manager told me to stop being rude and that They were "really busy". Drank my pint and left. Will never go back!
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Reviewer carbon
20/10/2011
Hi Stuart123

Such feedback is very rare, but more importantly, most embaressing and frustrating. Feel free to give me a call I would appreciate hearing more and hopefully take the chance to look after you next time.

Best regards

Mark Evans
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Reviewer mattyboy77
14/08/2011
I went Carbon on Friday 12th Aug, and i have to say there has been a major improvement since i last visited a year ago!
Friendly welcome by the doormen
Service at the bar was good ! but staff need to smile more
Music was a great mix all night, chart, dance and loads of favourites.
Will visit again!
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Reviewer carbon
02/09/2011
Hi mattyboy77

Thanks for the review, I am pleased you came back and saw the difference !! have a look on our website for current promos and more reasons to come and see us

all the best

Mark
General Manager
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Reviewer Niyati
19/06/2011
The exact same thing happened to my friend and I - we were in the queue before 11pm, made to wait and then asked to pay £15 each. What a joke!
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Reviewer carbon
02/09/2011
Hi Niyati

feel free to give me a call this is something i would like to look into properly it is most unusual.

did you write the previous review as well ?

Mark
General Manager
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Reviewer Niyati
19/06/2011
DON'T Bother...! Got our names on the guest list and was informed that ladies are free before 11pm and £15 after. Got to Carbon bar at 10.45pm and there was a queue outside. Asked the bouncer if we had to queue even though names were on the guest list. Was told we MUST wait in the queue. There were only a few people in front of us, say about 8-9 and the club inside was practially empty so why they were making us wait is not clear. However by the time I got to the front of the queue it was 11.05 and I was asked to pay £15 even though I arrived before 11pm. The lady at the door was extremely rude and was not interested in anything and insisted that I had to pay £15 and that she did not make the rules! I arrived before 11pm and was made to wait until after 11pm to get into the club so that they could get my £15!
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Reviewer carbon
20/10/2011
Hi Niyati

After reviewing our Saturday night policies and promoter and the success of a Friday, I have decided to take Saturday nights inhouse and rebrand the night as Secret Saturdays (£10 @ 10pm) with a brand new Dj's, music policy and hosts so if you would like to come and try us again please do, if you have any further problems please ask for me directly.

All the best

Mark Evans

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Content updated: 15/02/2012 04:45
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