Crazy Bear

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 7 reviews

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26-28 Whitfield Street,
Fitzrovia,
London,
W1T 2RG

0871 971 4082
Note: Calls cost 10p per min plus network extras.

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Reviewer AspenWhite
06/04/2011
I remember Crazy Bear from its early days – great food, epic bar and a cool crowd partying away downstairs knocking back cocktails.

Roll forward a few years to last month, and the cocktails are still good, not quite great as they were before, but much better than the norm in London. The atmosphere was really terrific – buzzy, noisy without being noisy, with a more office-orientated crowd. Not as cool as it used to be, but still a nice place to get a drink.

If only the same could be said for the service. Apart from the front door which is friendly and professional, the service in the rest of the restaurant is average, with occasional variation to utterly dreadful. It took four attempts to get cutlery to eat with, for instance, and when it came it was almost thrown onto the table in a manner of disdain. Wasn't happy at all with the attitude of the staff.

Fortunately the food made up for the spiteful service. The slow roasted pork belly was as good as ever, tender, moist, meaty, with little fat and delightfully balanced in flavour. Seared beef was also good although it did lack that little spark that elevates a dish from being merely good to absolutely stonking. The red duck curry is still brilliant, full of flavour, sweetness and spice without the over-bearing stickiness and cloying feel that lesser curries can impart. The bitter chocolate soup was brilliant and still one of my favourite ever pudding choices.

In terms of value for money, considering just the food, I have to say that it is decent value. It is more expensive than your regular local Thai restaurant, but the food does a good job of justifying the prices. What isn't acceptable is the level of service, although credit is due to the front of house manager who agreed that she has a problem with the staff and that the service aspect is something she is actively looking into fixing.

A qualified recommendation – great food and a lovely environment if you don't mind putting up with dodgy service
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Reviewer Ison
23/11/2010
I was treated to a birthday meal here and had a thoroughly great time. It was a Monday night but the restaurant had a nice atmosphere to it. The staff were really attentive but not overbearing. The food was delicious if a bit expensive. Couldn't figure out the toilet but it was very impressive... Cocktails were great. Overall we really enjoyed ourselves.
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Reviewer ritz
15/11/2010
It was my wife's birthday, so I looked at Crazybear for a nice sushi. That was a mistake! I had emailed the restaurant on a Monday, 4 days prior to our event, for a table/booth and I requested to visit the restaurant. They replied that should be fine and that they had availability. I then called on the Tuesday to let them know that I was going to visit in the afternoon. That was also fine. While at the restaurant I pointed to the gentleman in charge the booth I wanted. He checked the system and he said it was available and that our booking would be ok for Thursday evening, the time slot I requested. On Thursday I received a call from Crazybear to confirm my booking. I did confirm with them. Back with wife on the Thursday, a quarter of an hour earlier than my reservation. They took us in, I said I have a reservation, and guess what. The booth I had chosen was not available! The staff were clueless what was going on. They all refused to take responsibility. The person I had met and spoken to the previous day "had a day off". The Manager was nowhere to be seen (hiding maybe?) They offered us another noisy table which we said we didn't like. I explained that I had emailed, phoned, visited and confirmed my booking in the past 4 days. Someone with more responsibility said he "understands, but unfortunately the booth I wanted was not available". He did not show that he cared much either. Did not even try to put on an 'i'm sorry' face. We tried another table, but it was terribly noisy. We did not want to spoil further our birthday evening, so we left. Appalling experience. Stay away.
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19/10/2009
Really lovely, accommodating staff and excellent drinks.

staff knew their cocktails and the wine list. Will be back again. Good times.

Pete - Islington
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Reviewer Anonymous
26/01/2009
OK food, but over priced for what it is, you can get a better tasting Thai in soho for half the price. Decor and cocktails are cool though and served with style. The loos are a lot of fun, especially after a few drinks... its worth going just to see those!
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Reviewer Anonymous
23/03/2007
I can't rave enough about the Crazy Bear! They have wonderfully attentive staff, the best cocktails in the City and a great atmosphere. I moved on to Annex 3 to try the cocktails there - and went straight back to the Crazy Bear!
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Reviewer Anonymous
10/05/2006
The bar at the Crazy Bear is just excellent -it's just a shame that it's so small that you have to get there as early as possible to avoid it being overly full.



Crazy Bear has amazing cocktails, sexy lighting, and delicious food. The only trouble I had was navigating the completely mirrored loos after a few of the cocktails! Highly recommended.
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