Fat Cat Cafe Bar

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 2 reviews

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Unit G1,
221 Grove Road,
Bow,
London,
E3 5SN

(020) 8983 4353

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Fat Cat Cafe Bar
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Reviewer MarloManners
04/02/2012
Avoid this place. We had a reservation this evening for a party of seven and arrived before the appointed time. Despite this our table was given away, but we weren't told this at first, just that our table wasn't ready. Not offered any drinks while waiting and when we went to the bar it took over 20 minutes to be served, as we were ignored by bar staff while those who just walked in were served immediately. After complaining the waitress said we had a table, seven places around a table so small it would have trouble accommodating six diners, and tables and chairs so crammed together it was impossible move between tables. There was large party next to us who told us they had waited an hour for their food, despite pre-ordering it when they booked, another hour for drinks and that diners who came in after them were served first.
We left and went to another restaurant, telling the waitress why we were leaving. The place is too small to accommodate so many tables and with too few staff. Appalling service with no apologies and the manager nowhere to be seen.
Don't go here.
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Reviewer kevacious
22/10/2011
This place is terrible. Here's how my experience played out:

1) Walk in, sit down and order.
2) Food comes out, order wrong. Hamburger missing egg and bacon specifically offered.
3) Raise it with waitress. She says its not her fault because she wrote it on the order (uncomfortable silence while i wonder whether i need to take it up with the chef directly).
4) Cutlery missing
5) Wedges are burnt and soggy - definitely a microwave job.
6) Bite into hamburger and its raw mince.
7) Try to catch the waitresses attention while my partner finishes her meal.
8) Finally get her attention and explain that the hamburger is raw. Again, waitress insists she wrote 'medium' on the ticket and it wasn't her fault. I reassure her that i believe her but the hamburger is still raw.
9) Waitress suggests that its 'supposed to be like that because its a mince patty'. I don't know what that means but show her the raw meat.
10) She then apologies in an extremely condescending way for 'organic mince hamburgers not being my taste in food'. I explain that its raw (again) and she repeats her arrogant apology twice over.
11) Finally I get through to her. She responds 'I'm not in a position to comment on whether its raw or not'. I wonder whether she should be working in a cafe if that's the case.
12) As we leave she says that she really hopes that we come again..

THE END...
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