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The Londoner's Guide to London
15 October 2008
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Hakkasan

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8 Hanway Place,
London,
W1T 1HD

0871 971 6481 Calls to 0871 numbers will be charged at a fixed rate of 10p per minute (from a landline or a mobile) no matter where you are within the UK. This number is unique to viewlondon.co.uk.

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Hakkasan
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Latest Reviews

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Reviewer tiffanylmh
02/10/2008
The services by a Chinese waitress there was so bad! She was just so rude and I'm sure this restaurant would do much better without this kind of service!
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Reviewer cuisine
14/05/2008
Seen better days, went recently for the first time in a dew years, very disappointed. Poor service, average food and overpriced...there are far better venues for that money.
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Reviewer Anonymous
18/04/2008
Average and verpriced, rude staff and feeld tired and out of date. This place isn't the cool place it was 4 years ago. The staff are rude and pretentious and the food and drink are average and way over-priced. The decor doesn't make up for it anymore as it feels tired. The bar is narrow, there's no place to stand and you wonder why you're there while getting pushed and shoved every 30 seconds while sipping on your £15 cocktail. Don't bother.
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Reviewer Anonymous
16/02/2008
Overpriced. No added extras .. No mints either. Staff who 'spoke with a standard chain format'. A bottle of whisky is £11,500. A main course is £450.
Fortunately there were cheaper options. I found charging people £11,500 highly unethical. The best bit about the restaurant is the wonderful Birdcage interior design which is the reason why I went. I would go there for a lunch and a drink. Some of the food looked like it was heated up and they got it from 3663 and they didn't cook it. I didn't think it was a friendly place. It had a 'Posh Chain' feel to it. As it was Chinese New Year you would have thought they would have Chinese music. They also had no soya sauce for the tables! It attracted a Western clientele, the Chinese had better sense to go elsewhere!
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Reviewer barberousse
27/01/2008
Over-priced and over-hyped. OK food but hassled off the table after 2 hours ( you no time for coffee you heathens) having spent more than the cost of a long weekend for each of the 7 clients ( I suspect the accountants in charge call us something else - cash cows maybe)
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Reviewer Anonymous
16/02/2008
Exactly, very snotty! - Report
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20/07/2007
Went to Hakkasan last night with a client and two colleagues - we had a reservation for 19:30 were warned that they would need table back by 21:30.



We arrived early to be greeted by a surly doorman, had a couple of drinks in the bar and then shown to our table. We were shown to a school dining table (for 14 people), which we had not been warned about. We asked to be moved to a conventional table and the staff duly obliged.



We were not slow to order and went with what the waiter recommended, we had 3 bottles of wine between the four of us. Midway through the third bottle of wine we were told we needed to vacate the table in 10 mins (21:30).



We were then told "you don't want a dessert..... do you ?" - "are you going to want a coffee?, and then I'll bring your bill" . The waiters needed lessons in pouring wine, poured from such a height that it splashed, dripped wine and water everywhere, didn't bother filling completely empty glasses after 21:15. At 21:25 we were again told we had to be out by 21:30.
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Reviewer jclark75
17/07/2007
Very fashionable restaurant in London with Dim sum cooked to perfection. The atmosphere is very good, however not all staff is very polite. Don’t forget to try their cocktails! In general it's a good combination.
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Reviewer Anonymous
21/05/2007
Yes, it's another style over substance review. Hakkasan is still trying to appear hip 'n' happening by making it difficult to book (We only have one table available at x o'clock) and keeping you waiting at the bar while, We prepare your table. All this notwithstanding that when we arrived the restaurant was almost empty and that all the tables were already available and ready (it was only half full when we left after the meal too).



The food doesn't come close to justifying the hefty price tag, though to be fair it's a cut above most local takeaways. That said, the decor and ambience is classy enough, but Hakkasan is really only for those with enough money not to worry about the cost, those on expenses, or those wishing to make an active demonstration of their financial status.
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Reviewer Anonymous
19/09/2006
I was taken to Hakkasan on Friday by my boyfriend as a surprise for my birthday and we had a great evening. Started off with a delicious cocktail and the food was amazing. I would definitely recommend Hakkasan if you want to treat yourself!
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Reviewer M Rabinovitz
28/08/2006
Been to Hakkasan today for my Wife's 60th Birthday. What an experience of fine Asiatic cooking! What a professional and attentive staff giving the right advice with the best sense of diplomacy to these lost European guests. Nothing else to say about Hakkasan other than thank you.
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Reviewer DUNCAN DALY
18/04/2006
Hakkasan has fantastic food, fantastic wine and fantastic staff. What can I say? Anyone moaning about the price at Hakkasan should stick to the local take away - you get what you pay for.
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Reviewer Anonymous
09/03/2006
Hakkasan have excellent cocktails and the service was also good with very attentive staff who know the menu and can explain and recommend dishes. I also liked the layout and, though the place was full, it did not give you that feeling of a packed restaurant due to being well laid out.


The food at Hakkasan was superb, there was a group of seven of us, so we tried a fair cross section of the menu and had no complaints. The only minor complaint is, as we booked an early sitting, they wanted a second cover at the table and moved us on before our dessert had been served. When we booked they didn't give us a time to be finished so perhaps this could have been made clearer to us at the time. Otherwise, excellent Hakkasan.

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Reviewer Anonymous
14/09/2005
Undoubtly one of the best bars in the world, its spirits and wine selection make Hakkasan one of the greatest. The cocktails are amazing, their beauty and complexity are worth paying for. In terms of price they are absolutely affordable; I have been travelling around the world where you pay $150.00 for a bottle of Lanson Black label champagne or $7.00 for a whisky and coke in a very ordinary bar. In London you can usually pay £12.00 for a fruit martini with nothing more than a cheap quality spirit and lots of syrups; lots of figures but lets be realistic.


The consistency of cocktails at Hakkasan is great, quite hard to keep considering the amount of fruits and ingredients those guys need to know. I also did a bit of a search on the designer of the Hakkasan cocktail list. The list was not created solely by "Dick Brussell" but many good bartenders at its first opening and was developed by future ones. So whoever you are, stop talking about this boring old-school bartender.
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Reviewer Laura963
06/09/2005
Personally I have enjoyed it!
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Reviewer Anonymous
12/05/2005
My husband and I went to Hakkasan for my birthday last night. We had read all the reviews, good and bad but decided we would try it out for ourselves. I have to say we had the most fantastic evening. We got to Hakkasan early so we could sample the bar where we were greeted with a smile and instant service. The cocktails are fab. When our table was ready we were collected along with our drinks and escorted there which made us feel very pampered. The venue is just so great. Dimly lit for that feeling of intimacy and yet vibrant and busy with a great atmosphere around you. We were waited on hand and foot, there was certainly not a problem with staff. They were happy to advise you about what to order and in what quantity which if you are there for the first time is a great help. There was always someone to top up the wine and make sure everything was ok but in a very non intrusive way. I give my experience at Hakkasan a 10 out of 10 and would highly recommend it to anyone. It is pricey but not at all bad for a special occasion or a treat. It's about £65 per person including a bottle of wine and two drinks each at the bar beforehand which really isn't bad. Go to Hakkasan and enjoy!
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Reviewer Katie Y
02/04/2005
After reading several 5/5 reviews for Hakkasan, I was disappointed to find it over-hyped. The restaurant didn't justify the price. The decor was too dark, the Oriental wooden panelling wasn't impressive and there was so much background noise. Thank goodness they don't play music on top! Lim Lim bar looked like a very small area, although we didn't go near it. The service was fine, as were the cocktails. The steamed dumplings and chocolate pudding were lovely but I'm sure most of the menu can be cooked just as well in more reasonably priced Chinese restaurants. A shared starter and dessert, two main courses, four cocktails plus 13% service charge came to £130!
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Reviewer Anonymous
16/12/2004
Overpriced average/good food served in a dark and cramped underground cave. Staff are the most miserable we have ever encountered. Background noise is deafening.
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Reviewer Anonymous
25/11/2004
A very trendy restaurant that is perfectly targetted at the modern urban style victim. You pay a huge bill for food that is - to be fair - a fair bit better than the average take away.



The wine was bad (white with tones of vinegar, red harsh and flavourless), the crowding was terrible, the noise was intolerable, etc.,etc.etc.



The wait-staff were attentive and pretty and the food was quite good, but this is certainly not a restaurant that I'd rush back to....unless I was so desperate to be cool that I could ignore the many negatives, and the bill at the end.

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Reviewer jude92
06/08/2004
How absurd to give this amazing and innovative restaurant a negative review! I have eaten at Hakkasan no less than 5 times, and each time is better than the last. The food is flawless and faultless, authentic Chinese food and dim sum that doesn't leave you feeling MSG-ed. The decor is soft and soothing, and eating here is a hugely pleasant experience. And PS it is better than Zuma, which is more expensive and nowhere near as good!
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Reviewer Anonymous
14/07/2004
A perfect example of style over substance. Cramped into a fancy decor that is jaded and worn, the air conditioning blew smoke from the adjacent tables seating very young beautiful ladies dining with late middle aged besuited overweight businessmen (I'm not sure they were their daughters). Service was fine but the food is done just as well in china town and doesn't come with the £250 bill. Zuma is better.
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