Great night out at Kumo with Groupon Voucher. Came in, sat at the bar with some great coctails, well done bar tender!!Great food and ordered some more. Friendly & helpful staff and great fingerfood, ideal for sharing. Squid was exquisite.

Great location but do not go! Terrible service. I didn't even have a drink before had finished the meal. Perhaps that is because the portions are so small. Terrible seat - not sitting japan style or a normal seat - a halfway seat which was very uncomfortable for eating. Lots of wires running around the restaurant and chipped plates, dirty platters. I actually thought I might have been I'll today but thankfully not. Went 2
M&s later and picked up some decent food for dinner as a platter for 3 was just a few bites between 2. Cocktails only for this place for sure.

Another unhappy Groupon deal visitor to Kumo! We had reserved a table for 4 people at 7.30pm and arrived in plenty of time. Upon arrival we were told there would be a 'slight' delay and so we ordered some drinks at the bar and I kept asking how much longer we would have to wait. Eventually after about 40 mins we were told there had been a mix-up and our platter was going to be served at the bar. We waited another 20 minutes for the platter to arrive and when it did it was certainly not suitable for four people, in fact my daughter who is not a large eater said she could have eaten the whole platter by herself. I think we had about 3 pieces of sushi each. We then asked for our dessert 'platter' to be delivered, this came very quickly as it was only 4 small pieces of chocolate cake. Our whole meal had taken approximately 15 minutes to eat after waiting an hour for a table (which never materialised). On going through the restaurant to the toilet I noticed the meals of those who had obviously paid full price and it was a far cry from our paltry meal. In fact on the way home, my kids went into M&S and bought a sushi snackpack each to fill themselves up!I refused to pay for the drinks we had received and I certainly did not leave a tip!In addition we noticed that all of the people seated/standing in the bar were on voucher deals. I believe that if you have a voucher your table is not actually held for you - you get stuck in the bar and served a 'platter' if you are lucky. We noticed at least one couple walking out without paying for their expensive cocktails - they did not bother to wait for their table.The voucher was £29 for 4 persons and said it was worth £86. We worked out that the dishes we received were worth no more than the £29 in total and for that price we could have gone to Yo Sushi or Me Love Sushi or Sushi Mania and not been treated as second class citizens and received a proper meal.

DO NOT WASTE YOUR TIME!! Booked this restaurant a week in advance after purchasing a voucher. Turned up at 6pm (the time of our booking and the time the restaurant was due to open) and it did not open, no-one answered door to explain and no note was left. By 6.45pm the restaurant had still not opened and we were still waiting outside the restaurant in the freezing cold after travelling all the way from Surrey. We had banged on the door, rang them in excess of 15 times and shouted through the letter box god knows how many times. We eventually gave up and ate at Layalina's down the road which I highly recommend. The next day I phoned Kumo to ask for an explanation which was they had health and safety issue's so closed and that they couldn't phone us as they lost our number (and apparently everyone else who waited with us). We then discussed compensation (a complimentary meal upto the value we had to spend elsewhere) to be told they would call back 2 days later which they did not. We then phoned again to be told they would call back in 2-3 days which they did not. We then phoned them again to be told they would call back in 10 minutes which they also did not do. Disgraceful customer service and will never recommend or contemplate booking a meal with them again.

Start to finish Kumo failed to provide the experience that I was expecting. After arriving promptly for our booking at 8pm we were assured that our table was being prepared and would be seated in the next 5 minutes....40 minutes later still perched at the bar watching the staff laugh and joke amongst themselves. At 8:45 we were seated and our order was taken, no surprise here but the set sushi platter arrived at 9:15...we had come to expect a wait by this point! The sushi was very good but the patter was more suitable for a couple than 4, after questioning the portion size we were met with hostility and denial that there was anything wrong with the food and the night as a whole. I would not be paid to go back to Kumo, that is 2 hours of my life I am not getting back.

Great food, great atmosphere, staff were friendly enough. Wish we could have had more cocktails as they were awesome, but deadly and on a school night thats a wicked combo

wow ... words can not describe how much of a great night me and my friends had , we came to the venue at 8pm and sat down and had food before we got the party started , the customer service was perfect and all staff are very polite and very helping , around 10:30pm they lights came down and the party began , the dj played some of the best house and rnb music to get everyone on there feet and the cocktails tasted amazing .. would advice everyone to go and pay a visit as i think its one of londons best bar/club to go and hang out in .

wow ... words can not describe how much of a great night me and my friends had , we came to the venue at 8pm and sat down and had food before we got the party started , the customer service was perfect and all staff are very polite and very helping , around 10:30pm they lights came down and the party began , the dj played some of the best house and rnb music to get everyone on there feet and the cocktails tasted amazing .. would advice everyone to go and pay a visit as i think its one of londons best bar/club to go and hang out in .