Sugar Hut

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 26 reviews

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374 North End Road,
Fulham,
London,
SW6 1LY

0871 971 6493
Note: Calls cost 10p per min plus network extras.

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Reviewer emmy84
06/02/2012
My overall experience of this place is awful! We recently visited for a friends birthday travelling down we stayed in a hotel about a 15min drive away. We decided to book a table and first eat in the restaurant where we were rushed through our whole meal and even told that we needed to pay and leave straight after eating dessert as they needed the table. We then went into the club. Around 12ish we realised that it was snowing so we phoned our taxi firm to ask to be picked up earlier to take us back to our hotel. Panic then started as people were realising that all taxis were stopping and not picking people up. At 2.00 when the club was closing our taxi had still not been able to get to us along with many others but we were then told to all leave the club. Bouncers were actually picking people up and physically chucking them out. I spoke to the manager and asked him how he can be chucking people out into 10-12inches of snow when they had no way of getting home? I was promptly told I knew the snow was coming and should of not come to the club! After saying to him that I think it was only fair that they should of made a announcement when the weather started getting bad we were then chucked out! We were forced to shelter under a shop door for 1hr until our taxi managed to get to us. Overall the whole experience of this place was disgusting I will never re-visit or recommend to anyone!
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Reviewer myclairelady
07/01/2011
Reading other reviews of Sugar Hut, can't see what the fuss about the door staff is - seemed perfectly polite and friendly to me. Living just round the corner from Sugar Hut, seemed a good place to try on a Fridays night. Cocktails weren't great - overpriced for the quality of the musicology. I don't generally mind paying a high price for a decent cocktail, but these weren't up to the mar - compared to a lot of central London clubs such as Funky Buddha, Mahiki etc, these were incredibly substandard. Crowd was largely full of pervy men, with pretty crap music. Even as a (proud) Fulham resident, you'd be better off getting a taxi slightly further into Central London for better music (say for example Fabric) or a better atmosphere. If you're going to pay over the odds for drinks, you can get better made ones at most WC London venues...
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Reviewer vitaliokas
19/12/2009
I have been to Sugar Hut few times and had the best experience. There is no need to say how good is food; interior is amazing and dark lighting helps to create a right atmosphere when having a drink in the bar.
I would strongly recommend it!!
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08/12/2009
I have never experienced such awful customer service in my life! I had booked a table for 12 for my birthday over a month in advance, revieved my booking confirmation and was then told 3 days prior that they had double booked. I could have a table at 10:30pm but was told that if I wanted to cancel that was fine as they had plenty of other people wanting to eat there! When asking if there was anything else they could do, the manager got so irrate with me that he hung up! Couldn't believe it! Needless to say neither myself nor anyone I know will be going there ever again!
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Reviewer Martina2009
12/10/2009
I have been at Sugar Hut few times before, I have to say, the music the DJ plays is just wrong ,

we love house and funky house music but he is just an arrogant bad DJ SO CLASSIC, and also he plays the same music every weekend,

I think if you buy a CD from him and put it on on the night would be the same.. I requested few nice house songs, and he was very rude to me and say that he doesn't do requests in a very rude manner.

also the musicians are just boring and have no passion or energy they are just boring boring boring...

We were just very disappointed for the music ( it used to be fantastic in the past though with great drinks and great staff) the drinks and specially the cocktails were very badly mixed.

I don't know what happened to the place but its a completely disaster. Nothing like it used to be before. BAD MUSIC RUDE STAFF NO ASTMOSPHERE DUDGY DJ OVERPRICED BAD DRINKS.... ETC ETC ETC...don't waste your time or money!!!!

better go to Havana if you are in fulham... AVOID AVOID AVOID SUGAR HUT!! MANAGEMENT ARE DISGUSTING AND RUDE TOO
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Reviewer Gary P Smith
14/09/2009
What a dreadful place, over rated, over priced a real disappointment.

Similar to sister venue in Brentwood, big difference being that Brentwoood actually believes that its something special, something that it is definitely not.

Don't waste your time, energy or money.
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02/06/2009
At first impression the place seemed misplaced - air conditioning, decent music, good decor - was this Fulham, or Mayfair?

The couches were a surprise - when I think of a lounge bar, comfort usually takes first place in my mind.

The old sweaty woolen divans were not the best things I had sat on, especially in 35C weather.

The evening proceeded downhill from that. The cocktails were small, poorly made - and tasted exclusively of tap-water-ice and no substance.

Fine. Oftentimes cocktails are not done properly here - it is Fulham after all.

However the service was abhorrent. Besides the fact that the feisty waitress spoke no English, she had an attitude as if she was the table waitress at Movida - looking you up and down every time she came over to bring another glass of slimy-water-cocktails.

After we discovered an additional £50 to our bill - the manager came along. His attitude, demeanour and insults towards our party were one step too far.

This place is a dump. If you want a lounge bar, take an extra £5 of taxi to Chelsea / Knighstbridge were you belong and leave this woolen-infested place for someone else to enjoy.
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Reviewer TwinP
01/06/2009
Sugar Hut is a prime example of a restaurant/bar with a shiney surface but lacking any substance underneath.

As other reviews say, they've put a lot into the image of the place such as the decor but the quality of service and drinks served were terrible.

My friend booked a table just for drinks and initially the waitress was fairly attentive, however we began to get a bad feeling when my cocktail turned up and constisted of 95 percent crushed ice and tasted just of that.

Then my friend asked for a Slippery Nipple shot. The bar staff didn't know how to make it and when it arrived it was made wrong.

My friend then asked them to take it back as it was wrong. The attidude of the waitresses was one of contempt. When we asked for the bill.

They just verbally told us the total. When we asked for an itemised bill they reacted like this was a ridiculous request and it caused all sorts of problems.

When we finally got the itemised bill they had overcharged us by £50. They not only added the shots we had sent back but they added another imaginary round of drinks.

The manager had a dreadfully bad attitude about it and after a lot of arguing everntually took the £50 off.

My recommendation is DO NOT waste your time and money on this arrogant, shallow, glitzy but sub-standard place.
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