Thai on the River

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 4 reviews

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Groveside Court,
2 Lombard Road,
Battersea,
London,
SW11 3RQ

0871 971 3418
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Reviewer wfg
08/12/2010
We had a perfectly acceptable meal here. Prices are reasonable and service was OK although the staff's command of English is not that good (but probably good enough).

When the bill came, the staff member asked that if she removed the service charge from the bill would I pay it in cash as otherwise the staff don't get it! Very weird. I did it, but felt uncomfortable. Wonder if the owner knows they're doing that...

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Reviewer nolan8213
22/06/2010
If I had the opportunity of putting 0/5 stars I would. The restaurant had a contract with Viewcard to provide 50% off the total food bill which they refused to honor. When I phoned the restaurant to make my booking the whole conversation resembled to nothing worst than watching "fawlty Towers" involving Basil and Manuel. Allow me to explainwhen I rang the first lady took my booking, this took over 3 mins due to a language barrier. I cannot understand how the manager can put someone with very little English in charge of manning the phone. This got worst when I mentionned the Viewcard offer over the phone, at which point she never understood anything. Only instead of passing the phone to someone who spoke better English kept of replying "no understand you say," I only then got passed onto the manager, after effectively trying to spell out the word boss. Where the receptionnist resembled as Manuel from Fawlty Towers the boss could only be described at Basil, although little more insulting. She stated that she refused to give 50% off, I asked why, of which she replied "none of your Problem" In keeping my calm I explained she is misrepresenting her restaurant by advertising an offer and not honouring it. To keep the review short, I phoned Viewcard and they had to remove the offer. Next day I get a phonecall asking why I never showed up at the restaurant. I explained the booking didn't really go through. I also explained that if the restaurant doesn't honour the offer, why should the customer honour their booking. She only insulted me and put the phone down on me. I would rather not explain the words used to insult me. I have then read other reviews of the restaurant and can only advise the restaurant to change name and management as the name has only been tainted by this poor customer service.
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Reviewer robert burns
14/11/2005
Very impressed by my recent visit to Thai on the River. All main courses, particularly the green curry and the seabass in ginger, were excellent, as were the desserts, which included fresh mango, traditional banana cake and a selection of sorbets.


The service at Thai on the River was friendly and efficient. Would recommend both to conosseurs of Thai food as well as those wanting to try something different.

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Reviewer Anonymous
28/04/2005
Finally tried Thai on the River a few weeks ago and was really impressed. We had one of the set menus which was excellent value for money and the food was delicious.

Great service and atmosphere, not to mention lovely views. I had a wonderful time at Thai on the River and will definitely be back!
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