159 Farringdon Road,
Farringdon,
London,
EC1R 3AL
0872 148 4071
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The Eagle
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Once a great little pub for food, now trades on reputation alone. Staff are rude, particularly the bar/restaurant manager who has no idea about customer service. I've never eaten somewhere that would serve you a dish that was clearly ridiculously overcooked then refuse to either bring you what you ordered or refund your money. As soon as they charge you there is abosolutely no interest in having anything further to do with you. Avoid at all costs.
One of the best dining "experiences" I have had in London.
Go in there with an open mind, a good group of people and a 50/50 mix of alcohol to food and there will be a good time had. All of the bar staff in front and behind the counter were friendly. On a very busy Saturday evening we had to hover about and wait for a table for maybe a drink or two (30 min) which is no problem at all.
The food was good, hardy grub with a small, defined menu of great quality.
If you are expecting a fine dining experience you will not get one, nor I expect was it intended. Think old French bistro style/ grill house/ living room/ German beer hall style.
Previous feedback has been unfair, take the place as it was intended and at face value. Check your egos at the door and a pleasant time will be had for all.
First of all, there is no table service so you have to order food at the bar. This, in of itself, is no problem but it does become one when a surly bar manager comes over and asks/tells you and your two friends to move to one corner of your table to allow them to squeeze in other customers. Apparently we were sat on a 'table for six', although the scruffy, oval charity shop affair on which we were perched would just about comfortably accommodate four, in my opinion. I've been to other places, such as the Anchor and Hope, where you’re expected to share tables but it’s not a problem, for me at least, there as the furnishings are large, solid and square, making the placements and seating arrangements clearly defined.
The ‘service’ is hard to describe as you don’t really experience any unless you have a problem, or are silly enough to try and sit comfortably.. I would agree with others that say it’s all rather unfriendly; your food is plonked down in front of you without so much as a grunted ‘enjoy’ and that’s that.
The food itself is decent but nothing spectacular given the prices. My friends steak sandwich, apparently their signature dish, was sizeable but looked tough and I wasn’t asked how he’d like it cooked. The lamb shank with chick peas was tasty though, although the meat a little grey. All would probably have seemed better in a different atmosphere.
I think it's often hard to know which reviews to believe on these kind of sites since most are polarised and, of course, based on personal expectations and experiences. Having said all that, I urge anyone thinking of going to 'The Eagle' to take heed of some of the negative comments on here as most seem to be accurate. If you’re prepared to be shoe-horned in to any available space and put up with non–existent service which is almost worn as a badge of honour then you could probably have a good meal. Why you’d bother, given the numerous other gastropubs in the area, I don’t know.
Wow - I've had many bad vegetarian experiences in my life, but never has a chef tried to sell me tomatoes and peppers on toast as a main course, been so rude and refused to even try and accommodate a dietary requirement. We didn't eat here, never will and will make sure that everyone we know avoids it. Don't go if you have any dietary requirements!
I completely agree with those who indicated that the staff at the Eagle are rude. They are incredibly so. The food is good but that is the only draw. I suppose that's the only reason the place can get packed. I refuse to go back there again. I think the staff should "get over themselves" and take a course in customer service.
Fantastic Place. Went on a busy Friday Evening with 3 friends. The waitress was very helpful in trying to find us a table (seating not very well organised and no table service you order at the bar.) The Beer was great, the food even better. Would defiantly recommend, not too expensive for the quality of the food. It’s a no frills pub and I imagine that it get very busy because the food is GREAT. Well worth a visit.
Disappointing, even offensive experience, though some of the food good. Myself and friend both had lamb shanks which were very good - very tender and fell off the bone. Served with chickpeas and little lumps of bread and. Nothing else. A little stingy for a dish costing £14. No vegetables, and apparently no sides on the menu. Choice of desserts was weird, with either a tiny custard tart or a huge gorgonzola on toast. However, this would all have been fine (and the coffee was good) except for the service, which ranged from grumpy to aggressive. The main barman regarded us with contempt for the duration (you ordered at the bar only). The place then called last orders unexpectedly before 5pm. Another staff member came up and curtly ordered us to pay immediately (no 'please' in earshot), and we were coerced into leaving before we had even finished our drinks. My impression was that this was a place with a big reputation but not a regular clientele, so that they feel they can treat people however. Happy Valentine's day!
The Eagle reeks of its own self satisfaction. The restaurant is poorly laid out and the service is dreadful. Among the lazy, rude and uninterested staff are teenagers who are clearly only there by virtue of being related to whatever smug complacent Lloyds' underwriter owns the establishment and are just killing time until the trust fund kicks in. Clearly the management sees no need to correct these issues because the moronic clientele are so lacking in taste that they think this counts as character and quality. If I owned one, I would not send my dog to eat there.
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