After strolling the streets of Kensington with four of my friends looking for a meal that didnt involve a loan or credit card downpayment before a gig at the Royal Albert Hall we stumbled upon the Gloucester Arms on Gloucester Rd. On first impressions the atmosphere looked good, it was busy and boasted "traditional pub food" so we thought we had lucked out.
The food was on the most part under a tenner for a main so we got a round in and ordered the food, 3 burgers and scampi and chips. Firstly the beer and we tried 3 different types were all very unpleasant and tasted far from normal. The staff were unfriendly and the service was far from good. When the food finally arrived we were all served about 5 - 10 minutes apart and was served on small side plates which was the first bad sign...... "have i ordered from the kids menu"? NO apparantly not. Now at £10 the Big Ben burger (served with egg, onion rings and cheeese) was small, had no egg and came with id say 7 sloppy aged chips, this applied to all four meals. When i asked the barmaid about the lack of egg the answer was "you should of been told when you ordered" "I wasnt informed?" Her reply, "oh well"..... That was unexpected. I've never written a restaurant review in my life but this shoddy, grimy, dingy, uncomfortable venue is one to avoid, mark my words. So to summerise, even for a beer this pub is not an option unless you stick to bottles and like i say food wise your better off getting a Burger King, it will prove better prepared, taste better and cost half the price.

On Sunday evening with my friend I went in this pub, we are living in same street. After our meal, we had fish and chips, and drink. Pub staff (Ms Jade Marie Winter, duty manager?) approached us and told we have to leave pub if we don’t order another drink
I remind her we already had our food and drink and its not good customer service. Her unprofessional and rude reply was like a slap on our face “I don’t care what are you thinking. Whatever…”
I was so disappointed and embarrassed front of my friend so left the place immediately...she easily ruined our night.
Mrs Watson

This is a lovely traditional city pub and very comfortable and friendly. After a heavy day of sightseeing the pub was a welcome sight on our trek back to our hotel. Kids are welcome and the wine was good. Unfortunately, we did not eat here but the menus looked good. Sports tv available for those who must!!! Enjoyable.

The Gloucester Arms is a nice traditional pub if that's your sort of thing.

I like the fact I can go out for a simple meal and a bevvie or two without breaking the bank.