We used to frequent this pub all the time, however over the past two years the level of service has dropped from excellence to down-right terrible. The barmen are always moaning to each other in front of the customers about their employer, are very sluggish with the speed they provide service and often just down right rude.
We won't be coming back - the Rose and Crown pub on South Ealing Road has a wonderful neighbourhood feel about it, service is excellent and this will be our local from now on.

£10 for 3 sausages with mash? £11 for a burger and chips? The food here isn't bad but it's way overpriced.

I often come to this pub and with the recent glorious weather me and my husband decided to go and enjoy some drinks outside last weekend. As expected the garden was full, and although there didnt seem to be many staff working, we were served reasonably quickly. We found a spot outside and enjoyed the sunshine. The only spoiler for the afternoon was something we witnessed to a poor member of staff. A lady, who i presume is the manager as i have seen her a few times before being equally rude to her staff, called this poor chap, who was running around collecting things from tables to be rudely told that the garden was a state and it needed clearing. Then when someone came out almost immediately after to collect things this same woman demanded table service from him! What a way to treat your staff members! They were quite obviously understaffed and both me and my husband were shocked at her rudeness and inability to help when the business was obviously busy. Then again if she worked more me and my husband would not come as often as we do as we often see her being rude, demanding and butting in on conversations. Definitely need new management then this place would get full star ratings, and I bet not just from me.

The decor is lovely it draws you in but unfortunately a member of staff made me leave quite sharply.

I saw no clear sign separating the restaurant from the pub so decided to sit down with my husband.

I was then sharply told I should be there and should more, she was extremely rude.

So if a women with the face of the ice queen in Narnia walks in your direction run I tell you.

Its a shame because I was planning to go there for my anniversary but her rudeness has changed my mind.

Went to eat here with friends on Sunday the food is really not very good especially when you pay gastro+ prices £14 for a beef and Stilton pie which was bland small portioned the beef was tough and poor quality and for some reason they served the mash and vegetables on top of a paper towel which got stuck to the potatoes?!? Nice pub to maybe have a drink at but I would certainly avoid eating here which is sad because historically they used to serve good food at The Grange Tavern.

Yesterday I've been with my friends in this pub for birthday party. When we started singing the manager come and complain that we should be quiet!

Outstanding service!! and when we left pub at 11 pm. one of the staff was almost pushing us outside, " move,move from here".

he treat us like a dogs! I never had in UK and around the Europe such a bad, extremely rude service. I was shock.I'll never go there.

nice venue with extremely impolite staff
I've been in quite few places in the world and in London and I've never ever experienced such rude treatment as a client

I had a good time here, dont know what all the fuss is about. Sol (barmaid from the carribean) is wonderful. I recommend the fois gras to anyone. Looking at the dates below, it seems that one party got their knickers in a twist and had a communal whine about it.