The Harcourt Arms

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 2 reviews

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32 Harcourt Street,
London,
W1H 1DT

0872 148 3321
Note: Calls cost 10p per min plus network extras.

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Reviewer Me999
24/11/2008
I visited Harcourt Arms with my 5 year old daughter last weekend. This is a Swedish run place with mostly Swedish customers I guess. I'm from Sweden myself and this visit made me want to stay away from Sweden and Swedish stuff even more, it was really an unpleasant experience.When we were pretty hungry we decided to order something simple, like Swedish "pytt i panna". When our food hadn't showed up after half an hour I asked for my meal, and the answer was that it might show up. Might show up, what?After another half an hour I asked again, and get to know that the chef had a lot to do, and might have forgot our food, so I asked her to check what the **** was going on.After another while I asked for my money, but no, I did not get my money back when I wanted to leave. During the time some other coursed that we did not order showed up on our table. So finally, after a couple of hours, a burned mess showed up.I did found the staffs really arrogant, the Swedish way, if they are understaffed, they should let me know. Ordering a beer takes around 15 minutes, Leffe is about 5.40. So if you really want Kopparbergs Cider and some crappy Swedish meals this is a place for you. Shortly this is a crappy place, actually the worst place I ever visited, I'll never go there again, and I'll hope it will stay one of London’s best kept secrets.
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Reviewer Pinguu
05/11/2010
I am sorry to hear that you had a bad experience. I can tell you that the arrogant manager at the time of your visit has left and the food service has improved.
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Reviewer TillyT
19/05/2011
I visited this pub recently, as we wanted to have a night out with other Scandinavians. What a mistake. This pub truly has the worst service I have ever encountered in England. The staff are just generally rude and arrogant and the manager (yes still there!) is just incredible.

I was shocked that Swedish pub could have such arrogant staff. They pushed through customers, took half drunk glasses off the table, and even from my hand, so that I had to grab the glass back. This did not happen just once, but each time a waiter came around.

Some of had just finished our drinks and had empty glasses in front of us and we were just about to go the bar when then manager came and told us to leave unless we ALL were drinking. We gladly obeyed and moved to another pub next door. If you are looking for a great time out, don't bother coming to this pub. I know I won't. Like other reviewer, I hope this pub remains one of London's best kept secrets, as it really isn't worth visiting.
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Reviewer Anonymous
21/11/2006
The Harcourt Arms is a strange but endearing place – it’s an old boozer with a garden out the back. But when you scratch the surface of the Harcourt Arms you realise the blokes behind the bar are Swedish it’s in a Swedish area of town and they serve meatballs on the menu.
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