Poncy people and an obnoxious waitress with an attitude, like she runs the pub (in a very rude way)

The service is always terrible at the bar and more importantly when ordering food.

Always very slow service and my meal was half cooked and half cold.

Staff behind the bar ignored customers and there aren't enough of them.

The service in this pub is terrible. The maximum number of bar staff serving on a busy Sunday lunchtime was two - and they were in no hurry to serve. Only one draught lager was on, with the promise of "more is coming in tomorrow". I have been once before and the service was slow but it seemed a nice pub so we gave it another go. What a mistake.

The service at this place is absolutely awful. I went there last night with a party of ten people. One of us actually wrote down the order to help the waitress out. She served 8 out the 10 people and blamed the other waitresses for missing the two meals.



She then became extremely rude following a firm but far from aggressive complaint. Nothing was done for a further half hour and the manager, despite having heard what had happened did nothing until I went to see him.



The remaining two meals arrived an hour after the rest and a significant sum was knocked off the bill. The obnoxious waitress is still there blaming everyone else.

After waiting some time at The Prince Bonaparte the food arrived. The fish was piping hot and was delicious, but when the roasts arrived they were stone cold. The table next to us said that they had sent the roast back too and were still waiting for them. When our dishes returned the Beef was now Lamb, but instead of sending it back we ate it as we were so hungry. The vegetables were solid and the meat was fatty.


Afterwards I tried to order dessert and was told the kitchen was now shut, but while we were finishing our drinks we noticed that people were still ordering food.


The gents had a sea of what I hope was water on the floor, the cubical had a great hole in the wall and there was a grim smell in the air. The Prince Bonaparte could be a great place but it needs a little TLC to bring it back to life.

What a great boozer - I first went to The Prince Bonaparte after the Notting Hill carnival and because it was on the route, I thought it was going to be a nightmare, but it was brilliant. The whole place had a great atmosphere and it was a really nice way to wind down the long weekend. It was pretty messy and chaotic but I think everywhere else in the area was too. Nice staff, nice surroundings, food was good, even though it was just nibbles. Good wine list too, which I always appreciate. Even the music was quite cool, although we were almost deaf after the carnival! We all just had such a good time at The Prince Bonaparte this weekend that I felt the need to say so today. Nice pub.

The Prince Bonaparte is a lovely little boozer - top spot just to relax and enjoy watching the world go by. Well worth a visit!

A good atmosphere and well priced drinks. Good place to meet friends and have a luagh. The service was atrocious at the bar and more importantly when ordering food. Wrong food was delivered, some food took over 1 hr to arrive and the standard was very poor. Trying to fit to many diners in and the kitchen can't cope. Staff behind the bar ignored customers and there wasn't enough of them. Disappointing as it is a good venue!

I recently took my boyfriend to the Prince Bonaparte for a birthday meal. The atmosphere was buzzing and the staff friendly.

I was, however, really disappointed with the service. It took ages to order the food and drinks at the bar - I was initially overcharged which was then corrected.

The starter arrived at the same time as the main course! The chef said when they are busy they can't do separate starters. My boyfriend could not eat the starter as it contained nuts and there was no note to say there were nuts in the starter. The order was slightly wrong as we had ordered sauteed and mashed potatoes and only got mashed. The BBQ chicken and lamb were both absolutely delicious. On complaining to the acting manager we were presented with a free bottle of wine.

It was a shame that the service let down a good meal and what was meant to be a special night! I will go back to the bar but probably not the restaurant for a special occasion.