69 Dulwich Road,
Herne Hill,
London,
SE24 0NJ
(020) 7274 1567
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The Prince Regent
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I had a terrible experience here last night. I have been on a number of occasions before and yes it is overpriced but for the odd meal out i was prepared to stomach it (pardon the pun). Seated at 21:00 took about ten minutes to take our order (we waved and smiled for ten minutes). Order taken then forty (yes forty) minutes later was told that order had been processed but could they take it down again (blatant lie) - then told at 21:50 that only one steak left and 'what did we want to do' no apology - so we left infuriated and hungry and having to find somehwre to eat at 22:00 - would never go back (and i never complain but this was that bad)
Lovely pub, good selection of beers and good food. Well worth a punt if you are in the area. Also, nice pub quiz on Tuesdays.
We live close by and have probably eaten at the Prince Regent 30+ times in the last 18 months and have never had a bad meal. I would advise to avoid Sundays after 1pm as they just get too busy and cant cope with the volume (hence the negative comments below) Otherwise everything we've eaten is fab! All of the staff we've interacted with are great, I tend to find politeness attracts great service - we havent had a bad experience yet. We too hired the upstairs and had a bit of a blip with the bar tab at the beginning but again the staff were great.
Spent a lovely Friday evening there recently. Charming pub, friendly helpful staff, very good food (my main was less than £9) and overall a very nice experience. Feels like i went to a different pub from everyone else on here :o)
It is a really nice pub, but the food is massively overpriced for what it is. It is the second time I have eaten there and never again. We went on a Sunday, for Sunday roast, and the gravy consisted of black salty water - one of our friends is a chef and he told us that they had used soya sauce to blacken the gravy. It was meant to be onion gravy. We were 5 people and nobody was particularly happy - we ended up with a £100 bill, plus 10 % service charge, for not very much.
I really wish they would sort out their kitchen - maybe have a less pretentious menu and do fewer things properly. At least get the Sunday roast right. They charge £12 for the Sunday roast, plus service charge, which in any case is overpriced. There are many other places in Brixton where you can get a proper Sunday roast for about 2/3 of the price the Prince Regent charges. Anybody looking for some decent food is better off going to the Effra, where the Sunday roast is about £8, no service charge and the gravy is always a dream.
Unfortunately I had a very poor experience at the Prince Regent on a recent sunday afternoon. The food was nice but service not. I find it very annoying that they charge £16 for Roast Beef but £11-£12 for all other meats - how do they justify that, except for shamelessly over-charging for the most popular sunday dinner? To make matters worse they didn't even have any Roast Beef left when I went. They brought a large glass of wine when a small had been ordered, and tried to charge us for the large one. We asked for the waitress to bring a dessert menu, and waited 15 minutes for her to travel the 12 yards between us and the place the menus were kept - she never came back so we asked for the bill (another epic wait) and left.
I have drunk and eaten in the Prince Regent many times and the food is good and its generally a great place to eat and drink. This is partly down to its location as its opposite one of the nicest parks in London. However, like others who've reviewed this pub on the internet, it is seriously let down by its staff. I don't mean the bar staff necessarily but the management. I hired the room upstairs for a party and put a lot of money behind the bar (including pay for room hire - something many pubs waiver if you spend a certain amount - many pubs in central London do this). My friends and I spend a lot of money on drink. The barman was worked off his feet and could not keep up. Everybody complained that they weren't getting served. Rather than an apology, the management actually phoned me the next day to complain that one of my friends had sworn at the barman. Now, its never good to swear at anyone but its very odd for a pub manager to phone a customer the next day to complain about swearing. Imagine if they phoned every customer the next day who'd ever complained about poor service. Its ridiculous. I assured him that, as he couldn't tell me who had sworn at the barman, I would make sure that all 70 guests knew not to drink there again for fear of offending them.
Like the pub, and the food is great - especially the monday night offer.
However the last few times i've been have been let down by a couple of members of staff. Phoned to book a table for a sunday and was told (quite rudely) on the phone that 4pm was a suitable time and they'd hold a table - only to arrive and be informed that the food had sold out, and that the roasts never usually last as long as 4. Shame, because some of the staff are lovely - but there's one or two who consistently bring the evening down, and we try and avoid being served by!
Great pub which has an excellent range of beers. Very comfortable place to hang out with great food.
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