The White Horse

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 17 reviews

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1-3 Parsons Green,
Fulham,
London,
SW6 4UL

0872 148 3610
Note: Calls cost 10p per min plus network extras.

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Reviewer Marsent20
16/11/2011
They've got a lot off great beers and wonderful location.
The white horse pub could be a lot better...
The manager doesn't care about quality at all.
The staff is rude naturally cause they are overworked and underpaid.
The management treats them badly and that's the main reason why new untrained staff comes in and out weekly.
My favorite sloany pony moment was when I met a guy(while working there) who used to work there.
Like me, he loved the pub, but hated working there, was fun talking to him.


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Reviewer broadlc
11/09/2011
terrible.
i have never received such lacklustre service.
absolutely no atmosphere.
food when it eventually turned up was no better than a tesco microwaved meal.
manager had no grasp of customer service, only positive was that i never have to go back here again.

i believe this pub has the nickname, "the Sloany Pony".

Just "Pony" will do
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Reviewer Ash123
22/08/2011
One of my regular pubs has been ruined by the rude unpleasant bar staff. The place is not cheap, but it has a decent position by Parsons Green.

Having visited the pub last Saturday with a group of friends, the attitude and manners of the staff (in particular a short moody Hispanic woman) has ensured I will never go again.

There are plenty of other good pubs in the area, and given the overpriced drinks and awful attitude of the staff, I would strongly recommend that you consider one of the alternatives.

Entertaining guests here is a serious mistake. The above mentioned moody bar-lady got the order wrong, then criticised members of my party for her mistakes, and was rude to them once she was corrected.

She then proceeded to overcharge for the already overpriced drinks and then had serious problems when she realised she had been caught out and tried not to serve us at all to try and cover up her dishonesty and rude manner.

Avoid this place if you don't want to be ripped off and insulted by awful staff.
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Reviewer MikePatton
04/11/2010
I went to this place on a Thursday evening. They were doing burgers on a barbecue outside. We had to wait an eternity to get the meal which was ok. I think they should employ more staff as when they get busy they cant deal with the orders. It is unbeliavable they only have two people working out there. They don´t treat staff properly, just one person works double so they don´t need to hire anybody else. That is called "exploitation" and shouldn´t be allow these days.

Another day my friend and me witnessed the rude way managers talk to the staff.It´s amazing what poor workers have to put up with.

I would NOT recommend this place at all. Food is important but there are plenty of places to go in London so I´m not to support a place where "dignity and respect to staff" doesn´t mean anything at all!
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Reviewer DanFox
13/11/2010
Hi Mike,If you'd like to givs some constructive feedback, I would be very happy to listen. Maybe you could send me an email?Kind regards,Dan FoxGeneral Managerinfo@whitehorsesw6.com
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12/06/2011
I have been a regular visitor to this pub for over ten years but will never go there again after our experience last night.

For some reason the manager (at least he said he was the manager) has taken it upon himself to wear an ear piece and stand on the door. Along with another midget (American but also with a bad beard) and be rude to customers.

He (blond with David Brent goatee) seems to think he is Chuck Norris and had both a terrible attitude and the worst case of Napoleonic complex I have ever come across. He not only challenged me to a fight (which as a previously qualified doorman myself I can say with confidence you just don't do unless you are an idiot - its definitely no way to diffuse any situation) but then continued to abuse my physical appearance and various other pathetic insults.

I can only assume the manager was bullied at school and/or is a virgin + has no desire to make his pub welcoming to customers.

I was planning on taking a large group of clients and colleagues there for lunch on Monday but whilst that pathetic little man remains in charge I will never visit this establishment again.

Further more I fear that his attitude whilst tolerated by my friends and I due to the fact that we are decent people will not be so acceptable to a certain element of the Chelsea supporters when the season starts again. This won't make for the pub being a very pleasant place for other customers if the manager is trying to fight Head Hunters.

Maybe if he took his ear piece out and actually got behind the bar with his staff then the food and drink would go back to how it used to be a few years ago. Instead this silly little chap stands on the door with another silly little chap and antagonises the paying customers for petty reasons.

I suspect the pair of them have been to a couple of martial arts classes and now get some sort of testosterone-based 'kick' from sticking a lump of plastic in their ear and a set of keys on their belt.
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Reviewer SillyCharlie
08/07/2010
A fine pub indeed. Great atmosphere, always busy and the staff are friendly! will be frequenting much more often!
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Reviewer Be
08/07/2009
Went for lunch on a Wednesday, a working day for most people, so speed is always appreciated.

Sadly the staff at the pub don't seem to understand this, it took them 30 minutes to bring our lunch!

And the place was no where near full, I don't even want to think what it'd be like on a busy day...!

My boyfriend ordered fish and chips and that was nice enough.

Sadly I wasn't that lucky, I ordered the chicken breast wrapped in pancetta and I only got half of the breast and it came in a bowl, which was very necessary as the chicken was drowning in an inch of onion soup.

So a very disappointing experience. We won't be rushing back!
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Reviewer ulinka
29/03/2009
Well, too many Sloanes there during the week-end, that's a fact? but then I don't care that much anymore...

The food is very good. Had the Fish & Chips once, the smoked mackerel for brunch on a sunday morning.

Recently the Sticky toffee pudding, I would die for(!) AND most recently the BREAD and BUTTER pudding, OMG !!!!!!

Everybidy should try it at least once. Being a French frog, I can tell you, I wthis changed my mind long time ago about british food!
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Reviewer cristo3004
14/09/2008
Obviously, the below star rating is incorrect...meant to give it ZERO rating!!
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Reviewer Anonymous
27/11/2008
Punctuation, too. 0 out of 3 is not good. Go to the back of the class.
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