Not sure why this place has such terrible reviews - doesn't bear any resemblance to any of my experiences.
Went again last night for new year's eve. Despite being busy the staff were all really attentive, food was spot on and the atmosphere was great. They even organised an alternative option away from the NYE set menu for me in advance! Not the cheapest but worth it for a special occasion. Would recommend to anyone.

Dreadful meal. And a truly dreadful experience. We ate There on Saturday 20th March. Table for 4 booked for 8.30PM. We were seated at 8.50 after some considerable stressful argument. Seems they were 'running late with the tables'.
My starter of Scallop Thermidor arrived after 55 minutes - cold. Imagine congealed cheese around virtually raw spinach positioned over a lukewarm scallop. Cooking doesn't get much worse than this. Sent it back. Second attempt arrived 3 minutes later - clearly microwaved. Tasteless. Disgusting. An offense to the palate.
Main course, Beef wellington arrived after 45 minutes. Cold. Called waitress - said 'This meal is cold and inedible' to which she replied with a blank expression 'Why'.
The place was too full and unable to cope with the sheer weight of numbers. Getting to the loo was a struggle. Like forcing your way through a crush of rugby players in a budget perfume store.
So the experience was one never to be repeated.
If its good food and good service you want in a pleasing environment - then the Bluebird in Chelsea is not for you.

I was so completely disgusted by my experience there that I would urge people to avoid it like the plague.

Possibly the rudest and most argumentative staff (and management!!!) I have ever met.

The food took 40mins and was wrong. Two other tables next to mine also complained of similar problems.

What a disappointment. I was seething with anger as were the rest of the diners I came with when we left this place. Food was just awful, service was awful, manageress was awful. I live very close by to the restaurant and it was bad the last time I went but I figured I would give it another chance, I wish I hadn't. Fish pie was swimming in water, waitress had to be told off for leaving our food lying around withing eyeshot. The cafe downstairs is much better than the actual restaurant, yet the restaurant charges a lot more. I don't normally write reviews as I have never had an experience this bad in a so called "top" restaurant but I thought that I should warn other diners, the place is great looking but the food and service are just beyond bad. Do yourself a favour and skip this one, try "eight over eight" just further down the road, or "hakassan" in Tottenham ct. rd, or "Nobu" or any other top restaurant where you will get excellent service and food for the same price. I wish I had gotten a few M&S ready meals instead of wasted money in here. Mr. Conran needs to seriously look into this one, it has a lot of potential but I can understand why there were only 4 tables occupied when I went there. This place needs new staff and a new chef.

Very disappointing. Oily veg and potatoes. Very tough steak and lamb even the medium rare was tough. I couldn't cut it with a steak knife (which I had to ask for).
Shockingly limp celery and brown apple on the cheese board. Can't believe any decent chef would let a dish leave his kitchen with brown apple slices.
Slow and aloof service. Took 20 minutes to get a drink and it only arrived after we'd asked for it again. My friend was also dismissed for asking where the toilets were, which were not up to the standard of the main restaurant by the way.
Questionable presentation on the chocolate dessert, I won't go into what it looked like but you can get the idea!
The best part was the truffles that were supposed to come with the coffee but they were served after we'd finished our drinks and only because we asked where they were.
Will definitely not be returning and would not recommend this to anyone.

Our table was booked for 8pm and we got there on the dot. We were asked to wait in the lounge and at 8.30pm we had to ask where our table was. How long would we have had to wait if we didn't ask? We were given bread and no butter, we had to ask for the latter about 15 minutes later when we realised it had been forgotten.

It took them ages to get around to taking our orders. For starter I had scallops which when they (finally) arrived my first thought was "Where are they?". They were the size of my little finger nail! It came with avocado (which I love) but because the scallops were so tiny all I could taste was avocado.

For main, I had a fish pie which was great, no complaints about that. The service was more generally ropey and not what you expect for the prices we were paying. The communication between staff was lacking. We had booked online with a deal and when we asked where our glass of bubbly was the response was "The people in the lounge didn't tell us you were on a deal". Seriously? Needless to say, when we got the bill we asked for the tip to be removed!

We are regular customers at the bluebird, and every time we go the food is fantastic, the service is wonderful and the seating is very comfortable. We would recommend it to anyone looking for a delicious, modern and nutritious meal!

I attended the Bluebird for a family gathering and found the food and service to be superb. The ambience of the restaurant added to the occasion and the wine list was very comprehensive. Congratulations to the Chef and his team for making our evening memorable.