Gaylord London

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 3 reviews

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79-81 Mortimer Street,
Fitzrovia,
London,
W1W 7SJ

0871 971 6805
Note: Calls cost 10p per min plus network extras.

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Gaylord London
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Reviewer thewinnerz
06/01/2011
Gaylord Indian Restaurant at Mortimer street lived upto its name of serving the best Indian food in London. The meat dishes were very authentic and delicious. The manager recommended Chana Peshawari with Bhatura, an old speciality which was very very good. Service was friendly and wine list bigger than your standard Indian. View card discount card with my friend definitely made it better. Would definitely go back again.
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Reviewer Jamesandy
02/10/2009
The restaurant has undergone a revamp and the new decor and menu are strikingly fresh. The starters Gol Gappa shots were amazing and the chicken tikkas and lamb chops were tender and well-spiced.

Service was attentive and manager explained to us the dishes and suggested what to order. The suggestion of Malbec to go with lamb was fantastic and the wine was delicious.

Main course was the best i had anywhere else and did justice to the reputation and recommendation of my American friend. Chicken tikka Masala with Garlic Naan is my fav.

We rounded off with gulab jamun and a very creamy kulfi, that was just right.All in all a very good experience....we had a great time
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Reviewer jnorell
20/08/2007
Total rip-off. There is a £1.50 cover charge for a poppadom each, whether you want it or not. This is served with communal sauces, seemingly recycled from another table.



The pints are £5 each. Food is overpriced, overcooked and served slightly cold.



The service is slow, incompetent (we had to ask for table water three times, and still only got one glass for seven people), and outright rude.



One waiter tried to clear the table after we'd eaten, stuck his behind in my face and 'apologised' with "Sorry, mate".



After this, we decided to not pay the 'optional' 15% gratuity added to our bill without asking us. The waiter then said the bill was short, and after pointing out we didn't wish to pay the gratuity, the restaurant manager came out to demand the tip.



We very angrily pointed out the appalling service and rudeness in asking for a gratuity and left. Bottom line is that this is probably the worst restaurant experience I've had in London.



Avoid at all costs, there are many good Indian, Pakistani and Bangladeshi restaurants in London. This isn't one of them.
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Reviewer Gaylord79
04/02/2010
This is a very old review of 2007. Restaurant has undergone a change and is very pleasent now.

Apologies to the guest and kindly call the General Manager to experience the changed service team.
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