Inamo seems to be the first techno-restaurant of its kind but I can only assume that it relies entirely on the draw of this gimmick to get the customers in, as I certainly wont be returning!
The self order system is meant to allow the staff to be more efficient and available to the customer but when we did see the waiters (always a different one) they were incredibly rude and seemed resentful of helping at all!
For example:
-When mentioning at the end of the meal the 40 minute delay between receiving my curry and receiving my rice, despite having followed it up 3 times, the waiter actually said "Whatever"
-When asking for our bill to be separated between the 3 couples that were in our party (as we had had our bills on our personal account until one of us selected to pay) another waiter said "are you joking" and rolled his eyes.
The food was over priced but not a total disaster- it tasted quite nice but the portions were very small and I managed to fish just TWO small chunks of chicken out of my chicken curry.

This is just my story, but each person in our group was faced with similar disappointment. My friend didn't get his starter till I was on pudding!

Perhaps it was lucky the computer projected games were there to distract me from getting a lot more fed up than I was.

If I could give inamo less than one star I would.

Ridiculously overpriced. We practically left hungry. £40 per person for what we had (and only two glasses of wine) is inexcusable. Yes it's a different experience, interactive bla bla but I'm not going to pay for their electricity bills. not going again, wouldn't recommend it either. Food average, just nothing special at all.

His: This is a restaurant that reminds me of others like it that rely on gimmicks and/or decor instead of the quality of food to draw customers in. The problem with that approach for restaurant owners, though, is that the customer comes in only once. The projection system is very neat; the food is awful and pretentious, the service even worse. So, having tried the ordering system and the food, I'll be a one-time customer.

Her: Inamo is certainly in tune with the vibe of its neighborhood, alias not the swanky one, nor the culinary one. It does features an interesting way of ordering food, a program that does give you round 10 minutes of fun until the first dish arrives and you realize that that starter you ordered is about 10 times smaller than its projected picture. Nevermind, hungry, I jumped on my mains, a mushroom Toban Yaki, which was so totally yaki that I had to force the first bite down my throat and did not touch it again. Still hungry, I started dipping my Vegetable Temaki into the truffle infused sauce which gave the beef Carpaccio starter its taste: not bad, I was starting to eat. Our 17 quid rosé sake arrived and like the starter was four times smaller than the bottle we expected and 10 times sweeter. The plain white rice was not bad, it gave me a sense of cleanliness after my horrifying visit to the washroom. The avocado and tomato salad which I ordered as a 'low-risk' stomach filler as a last resort had so much salt on it that I could take it off with my bare hands. With the sake bottle empty and the water glass featuring UFOs (Unidentified Floating Objects) I had nothing left to quench my thirst nor to fill my stomach. The bill: 112 quid, oh no, sorry, 86, there was a computer error. I will never go back.

Once you get over the nouveau concept of a touch screen table that spares you the hassle of dealing with the unfriendly staff - you'll be incredibly disappointed.

Being able to see your food whilst you order is an interesting idea - but to be fair the poor resolution of the projectors gives an almost accurate representation of what you'll be ingesting. Clicking through the menu is tedious but ordering what you want is extremely simple and efficient.

We sampled the "crispy pork belly" which was bland, stale and seemed like offcuts from chinese restaurants down the road. The "miso soup" arrived at a lukewarm temperature on a chilly day and the "seared scallops" were far too chewy to be fresh. Fairly tasty was the "spicy miso cod" but the "hot stone beef" was terrible. How is that possible? Surely there is little room for error when placing raw meat on a hot stone? Unfortunately for us, the fates (chefs) conspired to place choice vegetation between the meat and the stone leaving us with a burnt smell and a bitter taste in our mouths - and that was before the bill arrived.

Best part of the meal: Leaving and knowing we'd never return.

We visited the SoHo branch today (Wardour Street) and were very impressed with the food. However, it was lucky we turned up early because the kitchen apparently closes at 14:45 (we had a booking at 14:30) and so we would have had to order the set menu. The food was great for the price, the ordering system was very easy and fun to use - the staff a little standoffish but otherwise a good meal.

I have been to the restaurant with my colleagues, loved the food but hated the service. We have been asked to leave after 1,5 hours in the middle of our meal just when we were waiting for the dessert. At the time of reservation no one mentioned the time limit to us so it was at the end a very bad experience...

If it was possible to give it no stars as a rating that's what inamo deserves! We arrived and were seated but no service was provided giving guidance as to the unique way the ordering was done. We worked it out ourselves. Ok so we took our time to order. Once the food appeared we were told we only had 15 mins to finish as we had to vacate the table. I asked what are they taking about? Apparently there was a time slot of how long we could have the table for and it was 1.5 hrs Well we were not informed of this when we had booked. Obviously not impressed we had to negotiate how much time it would take for us to complete our meal. Oh well how generous of them to provide us an extra half hour! Then they had the audacity to charge us for service! Never going there again.

I was left greatly disappointed at my last visit. I booked a table over the week for 10 people and I received various forms to fill in in order to confirm the booking and also informing me of a £8 per person booking fee and a few other cancelation policies. What they failed to mention is that they do NOT actually have a table for 10 people hence our party was shown 3 different tables to sit on. When we asked why would they book 10 people when they can not be accommodated in the same table, their staff's response was that 'we should have been told' and that ' their biggest table could only sit 6'. Now, that's helpful! They had every opportunity of telling me this either by email or over the phone. We also found that half the cocktail's list was off menu and we were told that we had 30 minutes to order before the kitchen closed. I would have never chosen Inamo should I've known that I would have to sit away from my guests or advice them to order quickly upon arrival. I suspect the staff are putting their greedy 12.5% tip prospect before their customer's comfort.