I have never written a review for a restaurant before but I felt compelled to do so after visiting this place because I walked away with very strong negative feelings. The restaurant itself was quite cosy and decorated in a rustic Italian style but for me was a little too high density seating and felt a bit claustrophobic. It was also incredibly busy (as I expected) with a lot of kids running amok, and the noise in there was almost deafening. There was an adequate number of harassed staff on duty.On to the food. I ordered a crispy squid for starters as did two others on my table and a squid ink based seafood pasta (I forget the actual name) for my main. The waiter returned after a short amount of time to say they only had enough ingredients for two of the starters so I chose something else as I was having a seafood main as well. I chose a truffle salami starter instead. It was without doubt the worst starter I have ever had. A measly portion of standard thinly sliced salami on a wooden board - nothing else. I couldn't see or taste any truffle whatsoever. Having said that some of the other starters ordered around the table looked and tasted good.Just as the mains were being served the waiter came over to me and informed me they didn't have the ingredients to make my main either, which was very disappointing. I ordered the fillet steak with a side portion of chips which I thought might be the only thing to cheer me up. Wrong - it was a very average piece of meat, probably akin to the kind of steak you find in a regular £6 - £8 pub meal. Coming in at around £20 with the chips I thought it a bit much. No apologetic words or gestures for the second dish I thought I successfully ordered but subsequently found out I couldn't have, and having it served as most others were finishing up. I didn't bother with dessert. To sum up: too noisy, overpriced food and sub par service. On the plus side the seats were very comfortable.

We were really excited at about coming here and the evening started well at the bar with tasty mushroom fritti and delicious glass of pinot grigio. However, the rest of the evening was rather disappointing. The vegetable antipasti was rather ruined by excessive vinegar smothering any taste from the peppers and aubergines. My truffle risotto was distinctly undercooked and my wife's ricotta pasta was so drowning in lemon juice, other flavours were impenetrable. The puddings were well presented but taste-wise probably the most disappointing I can remember eating at a restaurant. My wife's tart was dry and cloying and my tiramisu did not really deserve the title, devoid of any coffee, alcohol or chocolate to my taste-it was a very creamy, and slightly orangey, log.

We visited this restaurant for lunch and as it was under the umbrella of Jameies restaurants we were expecting it to be good. Unfortunately it took 10 mins for any waiter to materialise and hand us a menu. The food when it came was not that good either. Chicken was burnt and the linguine only had a handful of clams. It was not what you would expect from such an eatery and was a little on the bland side.

We grabbed a table for four, for late lunch one sunday. We experienced a long wait and were basically left on a different table whilst they prepared ours'. They have some policy over not being able to clean the table whilst you're sitting at it. I suppose all those breadcrumbs can be a health and safety hazard after all. They forgot about us in the end.

I had the burger and 'posh chips' - cooked in truffle oil. That was too overpowering to the extent that I wanted to mask the taste in ketchup and mayonnaise. The burger - too much going on inside of it. The onion rings didn't taste very nice, the bun had the texture of cake sponge, it was full of some buttery liquid which made it more difficult to eat and it had salami in it which just made it too salty. I had the brownie for dessert - it was more like a small sponge. I felt the mix of flavours in all my dishes just didn't work.

I love Italian food but I hope I don't come across this sort of Italian again. I won't be going back and neither to his other restaurants for fear of having the same experience.

Visit May 2011 - Family 2 adults kids 11,13adult Burger is tasty but comes just on its own with some salad in the bun and if you're hungry may not satisfy. At £11.25 I would have thought they could give me a plate and some chips and salad, but no, funky chips are £3.25 extra and a very small portion of chips as well. £14.50 burger is expensive compared to comparable quality restaurants. Kids burger is better value at £5.10 and comes with a very small side salad but kids pasta portion was so small that we immediately had to order some extra chips. They don'e even throw in some ice cream for kids - +£2.50 for 2 scoops! Starter portion of risoto at £6.75 was also very small. Tiramisu was good value - quite tasty and also enough for 2. Service was poor so overall not a very good experience. Jamie needs to get his act together!

We went to Jamie's in Kingston on a Tuesday for lunch, my sister's birthday. We ordered the 'planks', two meat and one vegetarian. We then had puddings. And one espresso.

The portions were not just small but miserly, I couldn't believe how little we got for the money. The vegetarian plank had a small mozzarella ball, a tiny bowl of roasted vegetables and a cracker with a piece of cheese the size of a postage stamp on top of it. The meat plank was no better, six very thin slices of cold meat (for two people!)

Add to that the lemonade - £2.50 for 118ml (that's less than half the size of a normal can) - and the espresso that was about a large thimble-full and we left feeling very over charged.

The staff are friendly but so would you be if you had to prepare as little food as they do.

Won't be going back. Carluccio's is miles better and incomparably better value.

Really not worth the £33 we paid for two main courses and three drinks. They make you wait at the bar before the meal which results in you spending more on drinks than you would have ordinarily.
My main complaint was the shockingly small size of the portions. I had the large buffalo ravioli for about £10. When the meal turned up I was miffed to find the ten average size pasta parcels of ravioli were swamped by the massive bowl they were placed in. I complained straight away before starting the meal. The staff were understanding and offered to 'top up' my dinner with the smaller version of the dish - another serving of four pasta parcels of ravioli. I agreed.
I finished the two dishes in just a few minutes which I must say were tasty but was still hungry.
I think Jamie Oliver is taking his crusade against obesity a bit far - the dish I had would not fill a small child up.
This is the last time I will give Jamie any of my money - this place is a rip off....

I cannot explain how truly awful this place is. I was dragged here by my girlfriend as she was desperate to try the place, but boy did she eat her words when we got there. We went mid week for lunch, so the place was pretty empty, but were still made to wait for 15 minutes at the bar? Why? practically all the tables were free! We ordered the food, and lo and behold, when it arrived the order was wrong. It took so long to arrive we cancelled the starters as we had somewhere to be early afternoon. So instead we now waited for mains. My girlfriend opted for the fish in the bag and I had the lollipop chops. Mine wouldn't have filled a 5 year old, and my girlfriend's dish was something you could easily knock up in 10 minutes at home, on top of that, the side of chips arrived cold and tasteless. If you are thinking of trying this place, I implore you not to, i'm sticking to my local Italian from now on!