Jen Cafe

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 1 review

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4-8 Newport Place,
Chinatown,
London,
WC2H 7JP


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Reviewer Anonymous
28/12/2008
Wanted to try out this little cafe half a year ago when we last visited London's Chinatown - unfortunately, at that time it was very busy and we were in a hurry.

Finally got to sample the Peking dumplings today and were impressed with both the dumplings themselves (very tasty) as well as the size of the serving. The other dishes we ordered were reasonable for the price - not particularly impressive presentation but decent flavour.

I guess most people turn up for the dumplings!Unfortunately, service was extremely poor with scowls all round as we entered the cafe. The English skills of the waitresses was abysmal (and their Mandarin was also pretty hard to understand!!!) - I had to ask for a cup of tea three times before it eventually arrived!

Was also pretty annoyed by her cleaning the table (brushing bits onto the floor with a dirty cloth) before I had finished my hard-earned cup of tea.Overall, if you can stand the miserable faces of the staff, there are some nice dumplings on offer at a reasonable price............
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Reviewer ric007
27/06/2011
I agree with the review above. I found the service horrendous. I was in at the door before a mother and her 2 kids arrived, yet, she wouldn't offer me the free table, and ask me to sit with other people, and gave the table to the people that arrived after me.
We ordered our food, and shockingly, they serve all the westerners first (the westerners sitting to our left, right, and the mother/kids). I had to ask about 3 times as to where my veg dumplings are? They say they are making them. I find it hard to believe they don't have one prepared earlier, yet can serve others first.
Food came out ordinary. Dumplings were few and small sized. Came in soup, when i thought i get noodles.
Later unimpressed with their preferential service. I will never go back there again. Went to another one afterwards on the main strip called "Far East" and had much better attentive service that the boss even came up to us to chat, bigger dumplings, and cheaper too.
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