My wife and I had the misfortune to eat at Kitchin. We live close by and wanted to see what it was like after walking past each day during its construction. Inside, it's a huge space, and on the Saturday evening we went there it was mostly empty. As we arrived the waiter spilled out a load of information, which was said so quickly that we couldn't comprehend half of it. The deal at Kitchin is that you get to sample foods from 5 different areas of the world - India, Thailand, Italy, Mexico and China - all for c.£15 at an all-you-can-eat buffet.

On stepping up to the buffet we found that most dishes seemed to have spent some time there already. Chefs stand behind the buffet but with so few customers there's little they can do apart from tell you what is what. We loaded our plates with a selection of food and sat down. The Indian food was mediocre to say the least, with tasteless samosas (lacking any real spice) and dull curries. The Italian food was no better, just thick bready pizza with a sweating cheese topping.

We moved on to desserts and found that what passes for desserts at Kitchin is a pick'n'mix counter! Ok for a children's party but not what you would expect from a real restaurant. We munched on some fizzy cola bottles as we discussed the complete lack of any Mexican food.

When we confronted the waiter about the missing Mexican fare, he plainly told us that we had been given this information as we entered. We answered that this obviously hadn't been given clearly enough because we weren't aware of it, and that we should have money taken off the bill to reflect the false advertising of a restaurant with food from 5 different areas of the world. Finally, after two separate requests we were able to speak to the manager, who arrived at our table and asked "What's your problem?". He eventually conceded to take some money off the bill, but suggested he would do this by waving the service charge. He didn't seem to understand that su