Beyond a doubt the worst service I have seen in any establishment in London. Quite shocking for such an upmarket location / price point. When I politely pointed out to the manager, that things could have gone better, he turned and walked away without saying a word. Needless to say, will never give them business again. Perhaps View should reconsider it's rating as independent reviewers have a quite different opinion of this place.

I visited Nobu last week to check it out for my husband's birthday, so although I did not eat there I went to the bar with a couple of friends. The below is part of a complaint letter I sent Nobu. I have had no response from them.

We sat at one of the empty tables without reserved notices and ordered a drink from a passing waiter. A few moments later another waiter who appeared very agitated came over and leaned across the table at us. He told us we couldn't sit there. We then mentioned we had ordered our drinks and could we wait for them to arrive before leaving the table. The waiter told us we wouldn't have been able to order the drinks at the table (which was clearly not correct, as we had). We replied that we definately did and could we just wait for his return. The waiter became even more agitated and and stormed off. He came back a few moments later informing us there were not any drinks ordered for us and needed to leave the table immediately. If we wanted a drink we must go to the bar.

We were appalled by the way we were treated and decided to take our leave. As we walked through the crowd at the bar towards the exit, a waiter and waitress were stood in our way having an argument which continued as we attempted to get past. When we finally did, my female companion was shoved out of the way by yet another waiter. Unbelievable! Drink there at your peril!

I recently dined and at Nobu Berkerley and was very disappointed. The food is of the standard you would expect of your local surburban Japanese restaurant but at three times the price for half the quantity. I shan't be dining there again.


The Nobu Berekley bar though is good, save for their insistance, in common with other Japanese establishments, of only stocking undrinkable Japanese beers.

Nobu Berkeley sums up all that is wrong with dining in London. It is extremely noisy, they have totally obnoxious service, mediocre food (I recently dined at the original New York Nobu where the food was absolutely exquisite), and absurd prices.

If you want a great meal go to Nobu - but Nobu New York rather than Nobu Berkeley.

We went to Nobu Berkeley recently, and the staff had a serious attitude problem. The service was appalling and for £11.00 per cocktail I would expect at least to get friendly service.


A waiter took our order and went off and did not return, so we called another waiter about 25 minutes later. He got the original waiter to come back, who was not even apologetic about misplacing our order! I would never ever go to Nobu Berkeley again even if I was paid.

I went to Nobu barkeley for my 30th and I was expecting a fantastic dining experience with impecable sercvice. They have some of the rudest staff I have every encountered in my life, and it baffles me to think that such individuals are being recruited into such a renowned establishment! I wont be going back to Nobu Berkeley.

Nobu Berkeley was so disappointing! We requested a bottle of chilled champagne and some sashimi. The yellowtail was great and the first bottle of champagne was just about okay. But it all went downhill after that. The second bottle was hardly chilled, and the service (when you could secure attention - on a very quiet Monday night!) was unhelpful.


The final straw was the size of the tuna sashimi - one piece was about the size of a one pound coin and it cost £5 or so per piece. We pointed this out and did receive a replacement, but this was left on our table with no apology. Our friends have been to Nobu Berkeley before and say this experience was atypical.

Very disappointed and will not return. I suggest Londoners find somewhere else to spend their money - Nobu Berkeley is very expensive and despite the fabulous food, is simply not worth it as the eating experience is overall average.


Three of us were squashed onto a tiny table, the tables and decor were just like a cheap cafe, we were rushed way too fast and made to eat one course immediately after another. When I asked to slow down a bit the waiter was rude and dismissive, our own waiter did not understand English very well and did not know what was in the set menu.



The ambiance at Nobu Berkeley was average. At 10.30pm it was clear that there were lots of vacant tables which were not going to be filled and we were still rushed to leave after only two hours.