What can I say, this is my first one star review. My partner and myself walked past this place a couple of weeks before we went and said to each other that looks like a really nice place. It's true it dose look like a really nice place and when you walk in you think wow. A very nice location overlooking the cannel and to be honest the food was amazing. Five stars to the chefs, but that's where the pleasantries end. When we walked in not a single staff member greeted us and we stood waiting for some time. After a staff member had seen us waiting we asked for a table for two and after some time we were seated. We were offered water and then our menus were brought to us. Our order was taken and our meals came out very quickly. At no point during the meal were we approached to ask if we were happy with our meals, or even asked if we would like a drink, after we had finished our meals it took them almost 15 minutes to clear our table and we still weren't asked how our meals were or even asked if we would like to see the dessert menu. We did feel like dessert and a coffee after our meal but by the time someone came over with dessert menus we were well and truly over the customer service and just wanted to leave. The staff member who took my payment just stood there in silence as the transaction cleared then handed me the receipt and walked away. Never in a dinning experience have a ever been made to feel so uncomfortable, it really did feel like they didn't want us there. The lack in customer service was such a disappointment because the two of us both really enjoyed our meals. I would recommended giving this place a miss.

Rotunda is in a really nice location, I expect it will get horribly busy in the summer though...