We are members of a 'Dinner Club' and dined at Zilli's on the 16th May. Below is an extract of a complaint that I have sent in and still to date we have received no feedback whatsoever. We ourselves have requested this on at least 4 occasions."Prior to the evening I did on more than 2 occasions have to check that the information on our booking had been received and was in fact correct. On one occasion there was no record, on a second occasion the incorrect no of places had been reserved and during the evening I was even contacted by Zilli Fish asking if our party was going to be arriving that evening. I found this to be very frustrating as you can imagine.As for the evening we were extremely upset that we had to wait nearly an hour from the time our last guest arrived for our starter, one of which was wrong. A further 45 minutes followed before we were served our main meal, one of which had to be returned due to an incorrect order. In between time we received no feedback on how long our meals would be or at least acknowledgement of the delay. Some of our guests having sat down at 8.30 were then rushing at 10.45pm with a main meal due to having to leave for public transport.I cannot understand why we received such bad service in what is considered you signature restaurant. There were only 16 other diners in the restaurant and we were the last to be served. We had given sufficient notice that it was a large party and would have thought you would have been more prepared."The upshot of it all is that we have never been so disappointed that we certainly wouldn't recommend eating here. The key question left is 'is this really a celebrity chef resturant?!

Signor Zilli is a lovely Italian place that's deservedly popular. I particularly like their risotto but all the food is good.

This is a great place to go for some tasty food and a relaxing evening. I highly recommend Signor Zilli.