Souk Bazaar

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 22 reviews

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27 Litchfield Street,
London,
WC2H 9NJ

0871 971 6468
Note: Calls cost 10p per min plus network extras.

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Souk Bazaar
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Reviewer Karen20
27/01/2012
Very disappointing visit - the prices do not justify the poor quality food. Suspiciously, we received our tagines about 2 mins after ordering- obviously not being made to order! The food was barely warm and the vegetable tagine particularly flavourless- what looked like boiled carrots and parsnips floating in water with chickpeas and imperceptible seasoning. I'm not a fussy eater, but could not actually finish this it was so poor. The couscous side order came in a plastic bowl- unsurprisingly also not very warm! The 12.5% service charge which is included is a cheeky, given the overall poor experience. Definitely will not be returning- felt a bit like a tourist trap.
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Reviewer VioletMartini
21/01/2012
A disappointing evening! We had to wait 30 min for a table despite having booked, tables are tiny and cramped together, the staff are clumsy are pay no attention to their customers. Staff are argumentative and forgetful. Service is incredibly slow, we had to ask several times for our main meal, and when it arrived there wasn't even enough room on the ridiculously small table for all of our plates. Food is bland (and I subsequently read reviews pointing out the fact that people have come down with food poisoning after visiting!), music is far too loud, and the restaurant is very grubby indeed. The lights are turned down so low that you can't actually see your food, which I'm sure is a tactic to divert attention from said grubbiness. Bearing in mind that you can easily pay up to £35/£40 for a set menu, I would advise you to avoid this restaurant at all costs.
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Reviewer Kingfishery
06/01/2012
Disappointing and total rip off !!
It's the second time I am going back to this place since my first visit in May last year where I ended up complaining about the quality of food and as a good gesture they gave me a refund but hey.. nothing has changed since !!
If you are looking for authentic Moroccan food, Please please don't even try this place !! The food is so tasteless and pricey that I am disappointed yet again ! I can write a long long page about the quality of food they serve but there is looks like they don't want to change anything!
Can't complain about the ambience and feel about the place but you go to such places for good food and not the ambience !!

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Reviewer vjlamb
04/10/2011
I went to this restaurant in September 2011 with my sister and a friend.

We order a mixed mezze plate to start, which was very tasty indeed. We also ordered calamari, which they forgot to bring to the table. I had to remind the staff after we had finished our mezze. The calamari arrived cold and quite frankly, soggy and tasteless.

The mains arrived in good time, however were quite average in my opinion. Just lumps of meat with no real flavour. Once again part of the main was not brought to us, as they had forgotten again. I didn't remind the staff on this occasion, as I was quite fed up of having to do the waiters job.

After finishing our main, we sat for almost an hour without anymore communication with the staff. They did not ask if we required desert, coffee or more wine and I took it upon myself to go to the kitchen area and ask for the bill.

We used a taste card, which enables 50% off of the bill. When the bill arrived, they had added the rice to the receipt that we had ordered with our main but never received.

They did deduct to this from the price but to our horror, they added approx. 25% service charge to the bill - although we received a 50% discount, they added the service for the full price of the meal without the discount at 12.5%. Considering the service was poor we collectively decided to leave 10% only - In my opinion, this is the UK average and service charge is not obligatory anyway.

As we stood up to leave, the waiter came up to me and rudely asked "I want to know why you only left £5 tip, it is not what was stated on the bill". I of course calmly argued my point that the service was not up to standards, as food was forgetten etc. This caused the waiter to get very aggresive and he began to shout at us loudly so that all of the other customers could hear the confrontation. This was embarrassing, as we were extremely be-littled and shown up. I told him that service was not olbigatory and he did not ask us if we required coffee e
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Reviewer NattyB
01/04/2011
Went there yesterday, for the second time. It has a really nice atmosphere, and the staff are friendly and helpful.
The food was really tasty, and the servings are generous. Also, it's not too expensive. I would recommend this to anyone as a great experience.
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Reviewer DoubleD
22/12/2010
The stars are for the atmosphere, which was good and cosy if slightly cramped and the belly dancing, which was funny.

However the food was bland, which is some achievement with Moroccan food, and worse - myself and at least one other member of my group ended up with mild food poisoning.
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Reviewer Sarah.Stone2
05/09/2010
I had an Amazing time at the Souk Bazaar, Food, Service & Cocktails, I would really recomend, Dark little rooms ideal for a Remantic date, Belly dancer was Bonus, I would definately go back.

Sarah Stone
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Reviewer Patel33
30/10/2009
I have been before but we wanted to give them a last shot because I liked the atmosphere.

Everything had changed, the food was delicious and the service was quite nice. It was quiet but we went there on Tuesday.

They offered some baklava and mint tea at the end because we told them we came once and we were disappointed.

We're gonna go back on the week end because we want to see the belly-dancer!Honestly, we were happy!
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