109 Kings Cross Road,
London,
WC1X 9LR
(020) 7278 7555
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Thai Aubergine
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Absolutely shocked and appalled with how rude the waitresses were! Went there with my parents today and have never been talked to so rudely before. Made the mistake of ordering chicken wings which were completely inedible, did not make a big deal about this, just mentioned to the waitress that there was not something right about them and she said and I quote 'what do you expect me to do about that?' before scowling and walking off. This set the tone for the rest of the meal, and the staff tried to get us out of there as quickly as possible, was not even offered the desert menu, they just gave us the bill when they thought we had finished our food without us asking. Food was well below average for a Thai restaurant in London additionally. Would definitely not recommend nor will I ever be going back there again.
Nice food undone by terrible, rude waitress service.
Echoing the other review here, myself and my girlfriend booked the restaurant for 7pm, when we arrived the restaurant was empty, despite being told that they would only keep our table for five minutes if we were late.
Because we had a discount card, the staff seemed to treat us as second rate citizens. They took an age to serve us, and then when we received the food, which was actually nice, the atmosphere wasn't at all pleasant as the waitresses sat around the till area on their iphones, chewing gum. When they did begin to get more customers in I noticed the people in large groups were tended to better than couples, perhaps because they spent more money. Either way, we shan't be going back.
The positive was that it was 50% off, which was despite the obvious disdain of the waitressing staff.
We went on the evening of 12th Sept 2011 and the service was absolutely terrible! We were largely ignored for long periods and the waitresses looked disinterested and made rude faces when their backs were turned. We made 2 requests for water, which never came even until we've finished our meal! They took a long time to take our orders and prepare the bill, and we were made to feel very unwelcome. I am not sure if the poor service was due to the fact that we were using a discount card, or if it could even be racially motivated, but it ruined the whole dining experience and we will never return again. I advise everyone to avoid having your evening ruined by the terrible disrespect shown by the waitresses in this restaurant.
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