Been to the Diner a few times over the years but the standard of food and service has gradually got worse and after today's experience I won't be returning. Ordered the stack pancake which were served luke warm and covered in icing sugar which really dried them out, definitely needed more then the thimble of maple syrup that came with them. Despite there being three waiters/waitresses & only a couple of tables of customers nobody came near us to ask how our food was. When my husband complained about the food, service & coffee which tasted like it had been sat in the pot all morning the waitress wanted to argue about it. They may all think they're really cool but when you work in the service industry & you're seving up less then adequate food you really need to learn some customer service skills.

AVOID LIKE THE PLAGUE!I am so appalled at the service and the waitress we were lumbered with. It took 30 mins before our drinks were served and only after we requested them twice. My friend asked the waitress if the hot dog was pork or beef to which she got a huffy reply that its probably pork. When asked politely if the waitress could confirm with the kitchen staff on this she huffed and muttered under her breath before returning to announce they were in fact beef - my friend is Hindu and doesn't eat beef as a matter of religion. Overall we felt awkward even requesting cutlery or extra sauces and generally felt like we were not welcome.Our food arrived 1 hour later. When our bill finally arrived we refused to pay the service charge as it definitely wasn't earned. The manager was called out where we awkwardly had to justify our decision. No effort was made to make amends and again we were made to feel like we were out of order. Begrudgingly we paid for the overpriced substandard food but I would avoid this place at all costs. I have found since that the Wenlock and Essex opposite serve much better food by much friendlier and attentive staff.

Unfortunately for me, my girlfriend likes this place (for some reason) so I have had the pleasure of visiting three times. I immediately noted how rude the staff were. Alright, I know you're too cool for school in your Hoxton get-up, but please at least fake a little enthusiasm. They were walking around like pouty teenagers in a huff.

2 out of the 3 times I went they had run out of Root Beer. The first (and last) time I ordered Cajun spicy chips, they were chips with a few dried herbs poured on top. The Chili Hot Dog I ate was reasonable, but I really hate the presentation- little plastic baskets with napkins inside. Ugh! Don't you have plates? The cutlery was unceremoniously dumped right on the edge of the table in a glass, and unless moved in time, just waiting to be knocked off by a passerby.

When a guy brought drinks to our table, we let him know they weren't ours. His response was to look pissed off and walk away with no interaction whatsoever!

I hope I can change my girlfriend's mind about this place, it's rotten.

I had the meatloaf here, a staple American diner item. It was over-generously seasoned with dried herbs, the mash was lumpy and watery and the gravy was thin and tasteless. They also ran out of root beer (how can that happen with an American style diner??). Service was good (our waitress was apologetic for the quality of the food although she shouldn't have to be) but overall it was a disappointing experience. Not going back.

Been to The Diner three times now (in my defense, it's very convenient) and the service is consistently appalling. The viewlondon review has is about right when it describes the staff as "hoxton attired" - but they certainly ain't speedy, friendly or polite. Maybe we're just not cool enough for the waitresses to waste their precious posing and preening time by actually serving us. On our most recent visit we were asked to wait while the waitress cleared a table. She got about half way through and then wandered off for 5 minutes leaving us standing around. When the table had been (very perfunctorily) cleaned another waitress banged down some menus, without a smile, a left us to it. After eventually taking our order, the meal arrived without any of our drinks (we had to remind the waitress what we'd ordered). And getting the attention of the waitresses after you're been served involves several minutes of frustrating eye-catching games. Having said that my food was very tasty.

The food's kind of gross. And overpriced. But if you're in the mood for it, it does the trick. However, get the pistachio milkshake - it is sublime. I personally haven't had any bad experiences with the staff like other reviews have mentioned - they've always been really nice to my friends and I and it has felt a fun and relaxed place to hang out. I would say, go there if you're hungover and don't really care about the food but want to pretend you're in the 50s, or if you want a cracking milkshake.

Worst dinning experience I have ever come across! I have been to the diner twice each time I left fuming. The first visit we waited 30 minuets for a table while the staff sat around and talked leaving dirty tables to clean themselves, after a plastic 'meal' and a milkshake ( which was very nice) I was presented with a bill for £42 including a water which I had asked for 3 times and never been given. All in all it was terrible.

I reluctantly returned about a week later at my girlfriends request as she had never been. We were the only ones in but amazingly we still had to wait to be seated and shout across the restaurant to get the waitress to take our order. Avian food was not good but I knew that so its my fault for agreeing to go. What astounded me was the service, I have never come across such rude staff and when I did not pay the service charge the waitress had a hissy fit at the table and went to gt the manager saying that I had to explain why!! After 5 minuets the manager came out and stared to question why I didn't want to pay a discretionary charge! When I explained she rolled her eyes and laughed in our faces... Nice.

Anyway I hope people read these and do not go! This is the first negative review I have ever written about anything, I just felt so strongly about the diner I had to do something. There are so many great places to eat in Angel don't waste your time here.

The worst hot dog I have ever eaten! I wanted to eat in the restaurant, but was offered a take away. OK, so I thought I'll have it at work which was like opposite the building. Opened the box to find a cold sausage, really dry bread and cold onions. Worse as I counted my change I realised I was overcharged for this horrible meal. The waitress/manager slyly charged me £7.50 - which at the time I didnt realise as I was on the phone. Terrible terrible, will never come back here again.

The Diner? A New Yorker would laugh in the face of The Diner. I went to the Angel branch, and my meal consisted of a horrible dry chicken burger covered with copious amounts of dried rosemary (yeah real American style?) also tough enough to be worn on the soles of your shoes,freezing cold fries,and a thimble of milk shake for a whopping price of about £4! Good times. Unbelievably over priced, cheap decor oh and I forgot to mention the pretentious, rude staff! Uck, don't waste your cash. Dis-gust-ting and an embarrassing attempt on an 'american style diner'

Ate here absolute rubbish! Rude staff, over priced, dirty. Nice decor though and music was ok. Won't eat here again ever!!

overpriced food, dirty tables and very rude staff if you want this type of food stick with Mc ds or burger kings, it costed me and a friend £23 for 2 raw burgers over cooked fries and 2 soft drinks. The table we ate off was dirty and the floor didnt look to have been cleaned for ages.
Was going to complain but I knew I'll get nowhere as all the staff looked as if they don't care about their jobs.... don't think the manager was in as this was Easter Monday.
The staff dont seem to have any customer service skills.
Can't really say anything good about this Restaurant
Do not eat here its real bad.

Probably one of the worst restaurants I have ever been too. Dirty, over priced, food cold and poorly cooked. Really angry that I ended up paying £40 for a lunch for three people and I could have gone to MacDonalds and had better food, service and atmospher for a third of the price.

Never again.

I went to The Diner on two occasions and was disappointed both times. The staff are obviously encouraged to up-sell, and every item you ask for is extra...you end up paying a ridiculous amount but aren't told of the extras until you get the bill! The first time I went with my boyfriend and we were shocked at the overpriced greasy burgers, the rude, slow service, and having to stand in the doorway for almost ten minutes before one of the 4 staff noticed we were there (it was very quiet!)
Deciding to give it a second chance I suggested to three friends that we went, but was even more disappointed. The waitress spilt drink all over my friend and didn't offer anything as an apology, the "wet fries" (chips in gravy) were disgusting and the gravy was like brown water, and when we asked to take off the "included" service charge we were questioned why! The food took almost half an hour, and it's not like we were waiting for anything special!
All in all I would never go back. It is a rip off and the staff are lazy, slow and rude. The food is poor and the only redeeming item on the menu are the milkshakes, which are amazing but at over a fiver each it's not worth it!

Stingy portions for an American style diner. Food was pricey, uninspired and prepared with greasy spoon finesse.

At least the staff were attentive and polite.Not sure what type of dining experience this place is offering.

Despite the shinny American ephemera decorating the walls it's feels a bit soulless, and not like the diners you see in the movies.

Louder music could help to lift the atmosphere. I'm a little baffled as to why this place is so popular.

I tried The Diner for the first time today and was very impressed. It is just the type of place I like.

It is beautifully decorated in true "diner" style, spacious but friendly and inviting. The staff were very attentive and helpful but best of all, I could get a rare hamburger!

It was simply heaven! Absolutely delicious as were the onion rings. I will certainly come back and will recommend it to my friends.

went in with a group of 5 yesterday night , your right- the drinks are really overpriced , £3.00 for a root beer and £4.80 for a milkshake( although you do get a pretty good amount and they taste yummy!) drinks took a longtime , understand its busy but shouldnt they be used to that by now ? felt like they were understaffed!

although can knock our waitress she was very attentive and check everything was alright with our table.. .food was good but again overpriced!

had a cheese burger, was juicy and tasted fresh and the chips were nice , but you cant really go wrong with chips can you? its not all bad but not great ,

seems they've got the cool shoreditch vibe going on with the good looking staff (or "well fit waitresses" as my bloke mates said) and rock n roll music ,

but apart from that i wouldn't go back for a full on meal , possibly to bring a few more mates in and have a couple of drinks to get the night started though.

Went in the diner on a Friday night about 10pm. Was expecting quite a lot as going past everyday on the way too and from work the place was always busy.

5 of us sat down at the table and ordered our food. The waitress came over wearing a cardigan that looked like it had been eaten by moths - not very nice!When the food arrived it was bad!!

My burger was tougher than a cardboard box and the burritos were disgusting. The drinks are extremely over priced.

The only good thing I can comment on was the onion rings which were actually pretty good.

When we finally got our bill it was presented by someone that was constantly pulling there trousers up and playing with their underwear - what is wrong with that picture!!

I don't think we will be returning or recommending to any of our friends - a real disappointment after expecting so much.

Went for Sunday brunch.

It was absolutely terrible. Waited about 40 minutes for a table (mistakenly thought this meant it was good...) while watching fairly indifferent staff rushing around but not getting much done.

When finally given a table, our order was taken fairly quickly, only for our drinks to take 15 minutes to arrive.

Other tables who had been seated after us received their drinks first - maybe it was the cappuccino we ordered that threw them?

And they had run out of orange juice at noon on the busiest breakfast day of the week!

I was hungry and so ordered The Lumberjack, a self-proclaimed gut-buster, consisting of pancakes, bacon and eggs that cost £7.50.

My partner, also hungry, ordered 2 breakfasts as she couldn't decide between eggs and pancakes.

When the food arrived, I was amazed. Three small, dry pancakes, three little (3 inch) pieces of bacon which weren't cooked and a spoonful of scrambled eggs that looked like they had been cooked 10 minutes earlier and left under a heat lamp.

There was no butter for the pancakes and only a little thimbleful of maple syrup.

My partner fared slightly better, in that two meals were just enough food to satisfy her, but I was really astonished.

The cost of my meal, if made at home, would be less than a pound. Shockingly bad value for money and the food was not very good.

As a Canadian, maybe I've been spoiled with the availability of cheap and deep diners that offer tasty food at home, but that is the point of a diner.

The food should be inexpensive and plentiful and the service quick and friendly. For the first time ever in the UK (in eight years), I asked to have the service charge removed from my bill, as I could not pay £32.00 for what we had been served.

We should have gone to Giraffe next door, where the service is always friendly and the food plentiful and o