7 Paradise Road,
Richmond,
London,
TW9 1RX
0872 148 5502
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The Tea Box
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Appalling. Waited 15 mins in his place before having to get up, find a waitress and ask for menu, then another 15 mins before having to get up again and ask if someone might bother taking our order. All of this when the place was EMPTY!! Not just quiet, but EMPTY! Unbelievable.
The teapot leaked (overpriced) tea all over the table, and when I came to pay, the broken machine rejected all my cards which was a touch embarrassing given that as I was paying for the clients with whom I'd just had a meeting. I had to go and find a cashpoint and come back.
Slow, overpriced, and some of the worst service I've ever experienced.
FAIL!
Amazing selection of teas, as well as brilliant tea-inspired sorbets, cakes, scones, and lunch food. A really great atmosphere and helpful, knowledgeable staff - all reasonably priced. Highly recommended.
I stumbled upon this great little place by accident one Friday night with a friend, and am now a regular visitor to their poetry and story telling events as well as enjoy just popping in for a quick cuppa.
I found 'The Tea Box' to be a charming, cosy tea house with great interior decor, an interesting menu and a superb collection of adventurous tea blends. I love the way each tea is served in it's own unique style of pot, and how they pay attention to extras like tea timers and beautiful little tea spoons.
I found the staff to be friendly, and they all have excellent knowledge about the food and teas that they serve. I also really appreciate the owners' efforts to support the arts, and admire their efforts to always try something new. They are clearly passionate about what they do!
'The Tea Box' is highly recommended!
Appalling service.
Never before have I paid to be insulted and argued with and I don't intend on doing so again.
The Tea Box has the makings of being a fantastic tea room. Its cute and cosy inside, mismatching tea cups and a great (if scrappy looking) menu. However all potential is ruined by the customer service.
Upon daring to suggest some of the meal we had received wasn't right we were subjected to a torrent of aggressive challenges. I find it surprising that a business who's owner clearly knows a lot about how tough running a small business can be (as she proceeded to tell us repeatedly) has invested so little time to understand and appreciate the power of bad word of mouth.
There are plenty of lovely tea rooms in the area. Orange Pekoe in Barnes Bridge, Maids of Honour in Kew.. so I wouldn't risk going to The Tea Box if you are looking to enjoy the experience
Shockingly poor! The service was very slow, which seems to match a number of other reviews. Our order was served in drabs and remained incomplete. The tea was cold long before the food arrived. The staff seemed nice but do not work together. The manager was rude, sarcastic and argumentative.
hey I gave you a 5 star .. the Tea Box, don't know why it came up as 3 stars! ps. I mean't to say chandaliers too, please excuse my spelling. omg
Our own little piece of Bohemia in Richmond.
A rare find, glistening chandeiers, sumptous teaboxed lined wall . somewhere unique and individual.
We were treated to a Poetry evening there which was entertaining and fab. They also host comedy and music evenings on Fridays .The staff are attentive and friendly.
Hubbie and I had unusual teas, he had a chili tea served in a pretty china tall cup and saucer and I had a refeshing flowering tea with a delicate taste, Both had such exotic names I can't even remember them!
If you appreciate somewhere special and pocessing an individual charm of its own a je ne sais quoi, this is the place to visit.
Last night (Fri 12 Dec) I had the best experience at The Tea Box where they were hosting an open-mike poetry evening. Excellent poetry, excellent service and a wonderful ambience. Couldn't recommend it more highly.
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