Union Cafe

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 12 reviews

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96 Marylebone Lane,
Marylebone,
London,
W1U 2QA

0872 148 2166
Note: Calls cost 10p per min plus network extras.

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Reviewer Caroline21
16/04/2010
Our first visit here (14/4/10) and we were seriously impressed. Right from the time we arrived, even though it was packed, we were greeted warmly, sorted with drinks in double-quick time, and the staff were attentive all evening.
The food was superb, hot, served on hot plates!, and great value for money. We loved the wine list and enjoyed a great Bourgogne at a great price.
We will definitely be back - thank you.

Caroline
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Reviewer ClareG
17/01/2009
A dozen of us ate in the Union Cafe last night. Most of us had gone there before (we first discovered it, as fans of the late lamented Oratory, after the South Ken restaurant closed). The food was absolutely fine as was the service. My complaint is the price--a whopping £55 per person for three courses. We didn't have pre-dinner drinks, or coffees, or fancy main courses (the most popular main course at our table was burger and chips). Most of us had three courses from the (compulsory) groups menu, some just had two. We had jugs of tap water and (lots of) bottles of Pinot Grigio and a standard red wine. The groups menu is £33+12.5% service charge for three courses. We did have a fair amount of wine: we got through one bottle of wine per person, but £55 for a burger, two other courses and a bottle of pinot grigio is still an awful lot of money. Isn't it?
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Reviewer Anonymous
02/11/2008
Extremely good food.
The risotto starter and lamb main course were especially good.
Service was good but not excellent, I expect they are still finding their feet a bit...
Hence 4 stars out of 5
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Reviewer Anonymous
12/09/2008
I am in agreement with the latest reviews - went there this week and had a lovely meal served by attentive staff who were amusing and friendly. Had such a good time that I plan to take Canadian cousins next week as such good value. Althouth not a regular, this has been consistent with all the times I have been there.
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Reviewer akwright
17/03/2008
Three of us had a wonderful dinner experience at Union Cafe last week. The food was very attractively presented, reasonably priced, and tasted great as well as looking good, and the servers were lovely and helpful the entire evening. We stayed for three hours, and never felt anything but welcome. Don't believe earlier reviews about bad service; if that was ever the case, it's not true now. I'd recommend the place to anyone. I can see why it seems to be so crowded most of the time. Thanks Stella, and the other wait staff as well whose names I didn't catch. Excellent work...
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Reviewer michspit
02/03/2008
I was taken here by two good friends of mine Bob & Mark 1st March 08
Good menu, excelent presentation, very friendly staff, nice layed out Resturant what else can I say but thanks for a lovelly evening.


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Reviewer Anonymous
29/01/2008
I can only agree with the other negative reviews here - the owners of Union Cafe should be very worried as their Manager there has no respect for customers and their waitresses were either very unhappy or feeling ill, which spoilt the evening. We ate and drank average food, not good value. They are fortunate to be in such a good location, but I would strongly recommend that readers find somewhere else in Marylebone.
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Reviewer Anonymous
06/02/2008
Its a shame that this person felt to write their comment about the Union staff. Altho i must admit the manager does come across as brash and sometimes rude, being a regular customer I've come to know that Amanda [the GM] has a very distinctive style of delivery. sometimes brash, mostly honest and open. to the point that sometimes what she says may make her appear silly, but always sincere and attentive [more so when i book - arranges great tables for me]. She has always shown the greatest respect for me and my guests, and ALWAYS tried her best to get us into her restaurant, i suspect because she knows she can have fun with us, being a lively fun bunch that enjoy a cheeky yet professional maitre d. Amanda never fails to make us laugh and her staff are equally exuberant and lively all offering a different aspect to the fantastic customer service that we've come to expect of the Union.

Especially the stern but [extremely efficient- maybe too much so! ordered coffees before our desert!] Irish waitress, that ALWAYS makes us laugh, but seems to berate her team mates sometimes a little too publicly! however fantastic at her job, for sure. pleasure to be served by.

The restaurant is quite a female lead venue, in fact quite a few stunning ladies, and if not stunning then at the very least entertaining with humour and panache, especially Amy and [now] Georgie, the new recruit that always seems to be smiling for us. Although there are a few male members of staff that deserve a note, especially a waiter called Ben, who, every time we turn up seems to be genuinely enthusiastic and attentive to our needs- he seems very at ease and comfortable with us, and everyone! Early on in the night, when on his own seems to carry a charm and energy throughout the whole restaurant. It's a shame that he's since been moved to the bar, we [guests included] thoroughly enjoyed his sense of humour and genuine commitment to our satisfaction, clearly in his element.
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Reviewer jeks2471
07/11/2008
Whyare you anonymois??????? This the first marylebone rest to have realistic wine prices and if you knew food and wine that would have been a factor in your statement. Your ignorant comment showed you have no real grasp on fine food or wine go elswere.Jez
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Reviewer sydney745
21/12/2006
After I read the past reviews I was a bit sceptical about the Union Cafe, but my friends strongly recommended it, so we went. The food was excellant and surprisingly fresh. The wine though not to my taste, my friends they thought was good.


The food was great value for money and the service was as good as any professional restaurant. We had waiting staff with a good sense of humour. Thank you again for the experience and thank you to the Union Cafe manager.
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Reviewer Anonymous
22/09/2006
Service and food at Union Cafe both good, pleasant atmosphere, wine and food at Union Cafe was good value.
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Reviewer Anonymous
11/03/2006
Food was excellent at the Union Cafe as was the wine and sensibly priced. It's a pity the Union Cafe staff showed litle enthusiasm for serving the customers.
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Reviewer Anonymous
20/01/2006
After reading reviews about Union Cafe I was slightly dreading the rude service but I could not find fault. It was a fantastic evening with fabulous food, great company, wonderful ambience and the service was extremely efficient particularly from our waiter, Ben. It could teach other better known restaurants a lesson or two.


Union Cafe was a truly wonderful dining experience and a great venue for catching up with friends.

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Reviewer Jamie Randall
19/10/2005
Union Cafe has excellent food but shockingly rude service.



I spent a pleasant early evening meal there with friends on a Wednesday night. The food was excellent - I had roast duck for starter and rare seared tuna for main, both of which were tasty and well executed.



However, throughout my evening at Union Cafe I was forced to battle with incompetent and rude waiting staff. This culminated in being asked to leave very soon after paying the bill because the restaurant had foolishly already booked the table for another party.

I understand the pressure for tables in London but having spent less than two hours in Union Cafe where we all spent around £45.00 per head I felt insulted. I can no longer recommend this restaurant.
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