Went for brunch as a group of ten, the original drinks order was 35 mins to arrive although it was busy. One drink was left off the order and took 50 mins to arrive. The breakfast was good if a little charred round the edges. The issue came when a beer was poured over one of our party although an apology was issued at the end when we questioned if the service charge was included. The head waitress was rude and then proceeded to snigger with the other staff over our query. Pretentious place ok food rubbish staff.

i made a mistake as i should had browsed for restaurants before going to such a dirt place. i was treated like crap, and was charged 90 quits for a blackout ( stuff not worthy of 10 quits). i explored the reason behind this rubbish stuff there, i found two main reasons, the director there named JULEZ Wright is too old and mentally ill woman, she doesn't wants to listen any one, doesn't trusts any one, a bazaar shit woman, secondly the head Chef there is a bastard Australian guy, he also doesn't listen any one, and thinks he is right only, so bullshit staff they have, so rubbish food, ohh gosh why isn't it closed yet

great place!

very good food...went there not knowing what to expect after having read all these harsh reviews but was happily surprised by the place, the service and the owner...

...one can see how she can be a 'character' but absolutely fitting in the place....it was perfect for a late lunch, can imagine it just as nice in the evening.

you pay for the food you get ..but it is worth the way.

The food was terrible but when we sent it back, we were told that 'the customer is not always right, the chef says the food is perfect'.

We then got a different dish which was equally as poor. We also ordered a reasonably priced 'Heywood' wine when the bill came we were charged for a very expensive 'Harwood wine'.

When I asked politely for it to be changed and suggested they might consider a small reduction on the bill in light of the poor quality food, we were verbally abused.

As I was putting my coat on to leave (in shock at being spoken to like this by the sour faced owner) I was then 'shouldered' out.

DO NOT go here unless you are looking to pay close to £100 for 2 to eat poor food and to be treated like dirt.

Over priced and rated restaurant. Food not as good as it should be.Cray Fish Risotto - cold not creamy enough

Lamb- undercooked served with cold vegetablesBanana tart tartin - sliced banana on puff pastry, dry and tastelessoverall unique atmosphere but over priced!!

Good restaurant = Good service

The greeter discussed surely reflects the owner/booking reception I had to face last week.

I had a SHOCKING experience trying to deal with booking at Wapping project when she decided to ignore my group booking at the eleventh hour, even though with two weeks reservation notice that she agreed to accomodate.

I understand this is her business and she decides who she prefer to deal with. I concluded that she was eager for more business and oblivious to her status as restaurant owner to provide a level of service expected from a person of her position.

This was what happened.

Booking details: I have confirmation for 11 people.- Booking for 21:00- We will go with £25.50/head menu- can you do Strawberry Chocolate birthday cake for the birthday girl?-I will give you card details over the phone if you don’t mind. Hope all is ok.Look forward and thank you.

me: I’ve called to give my card details to Maya. Are you certain?????@?...no reply from her

me: Many of the guests are your customers... I am quite certain many will have second thoughts now after confirmation following your email.

her:That is an exceptionally ill-considered and offensive email. I have been exchanging emails with you for more than a week while you prevaricated and failed to make a firm booking. I am sorry – we are FULL- THERE ARE NO MORE SEATS OR tables available. What do you suggest I do?:??:? Cancel the people who have made bookings-? I told you this morning when you suggested that you would wait until Thursday that it was likely there would be no tables left. Please offer me a clear solution to your dilemma? Please remove my email address from your system

me: You could have contacted me by phone to ensure my plans

I like this place. I'm not bothered about who serves it as long as its good and it has been for me. It's defintiely 'Hostel' but its ok.

Yes the owner is eccentric and bohemian. Don't let that put you off - it's all part of the charm. Just go with the flow, enjoy the excellent food and eclectic atmosphere and you wont be disappointed. However, if you want a bland, obsequious nicey nicey maitre de to greet you at the door, I would stick to overpriced west London eateries.