I had a shocking experience from start to finish at Yatra. I initially booked 6 weeks in advance, and was told we would get 25% off and free entry into the club for everyone. I called the week before to increase numbers slightly and was told that we would not be getting either and that the manager who I had agreed this with had made a mistake and been sacked. After much arguing, they agreed to 25% off the food bill. Four days before the dinner, I got a copy of their terms and conditions through which said any cancellations 48 hours would be charged at £10.00 per head and any no shows, charge of £31.50.



It was very cheeky to send these terms and conditions four days before, when it was too late to cancel the booking, instead of at the time of the initial booking. I would never have booked there if I had been made aware of these conditions. I then got a call on the day to ask if we were still coming as they weren’t sure! Yatra was empty when we got there. There were mistakes galore on the bill. Shoddy service, small portions, expensive, but average food. Ended up like being in a back street shop with the waiters trying to count a pile of money in the middle of the restaurant. Never again.