Worst customer service ever! I ordered a fresh juice and as they table was a tight squeeze they cleared the glasses and accidentally took my juice. They did replace it but with normal carton juice when I said that I ordered fresh they lied and said conveniently that there machine was broken. The waitress then replied you did not have much left anyway ( there was over half a glass left) ! Very over priced for average food. The only good part was the decor. Definitely do not recommend!

I recently had the pleasure of dining at the knightsbridge branch of Mamounia, for the first time. What a pleasure it was. My partner and I had never had 'Moroccan/Lebanese cuisine'. The food was lovely, for starters we had the recommended Mezze platter, mamounia arayes and the mango salad (which was very refreshing!) For our main course we had a Lamb shank tagine and a chicken cous cous, both of them came in colourful tagine bowls and the waitress asked us not to remove the lids ourselves as they were too hot to touch whilst she fetched our sides. When she came back to take the lids off, a whoosh of hot air escaped and was really quite marvellous (at that point you feel like you're not in London anymore) we were glad she removed the lids and not us! ha! after that we were so full! but the waitress recommended us to have a chocolate fondant to share, and luckily we did as it was sooo gooey in the middle... we'd never had a chocolate fondant that good before! Lastly the cocktails! We had an element cocktail (delish!) and my partner ( a big coffee drinker) had the espresso mamounia! Overall, we had a lovely time! I cant wait to go back and try more cocktails! Thank you Mamounia for a great evening!!!!

Lovely little gem in Knightsbridge! Decadent dining area! Nice staff, good service. Little bit expensive, but the food and cocktails are amazing! Definitely worth the experience! Hope everyone has as nice an evening as I did!

I called Mamounia Lounge Knightsbridge to make a booking and was asked straight away if I have a coupon, which I had. It was a Groupon - I was told they fully booked on Sat. I didn't make any booking and called again in 2 hours and this time, just to check, I said I don't have any coupon – I made a booking for 8:30 PM same Sat! So basically I was lied to before! Althoughgh we arrived on time, and still didn't admit we have Groupon, we had to wait for a table half an hour! After that it finally got better. The service was nice and quick and food was OK but not great. Since we had to wait so long at first we ordered cocktails and they were the best thing in Mamounia. I find it outrageous that they told me they are fully booked just because I had a Groupon. The whole purpose of Groupon is advertisement – I should be so happy that I would go there again and pay the full price. I’m definitely not going back after this. Groupon customers be aware!

Went here this weekend with a Groupon voucher, what excellent value for money!! Even if we had paid full price the food would of been worth it!! The staff were very friendly, attentive & knowledgeable. I recommendd the lamb cutlets, the meat melts in your mouth yet crispy on the outside. Great place, will definately go again.

I have just returned from this restaurant and to be honest it was way bellow our expectation. I booked it with my friend as a surprise for our partners but unfortunately everything was spoiled.We came there first and my friends were running late so we were sitting there for a while and no one came to us and offered anything to drink for at least 10 min.Food was all wright although not as warm as u would expect. On top of that we had to wait nearly 50min for our mains to arrive and the waiter told us that this Is due to the fact that duck breast "takes a while to cook" - a duck breast takes 15-20 min to be done not 50. On top of that after 30 min of waiting the waitress came over and told me that they have run out of mash - can u believe that - I'm as hungry as hell and they tell me that they don't have what I have ordered !!!!! At this point we were very close to leave the place...Didn't stay for a dessert as we didn't want to wait for it!!!!!!!I wouldn't recommend this place to anyone .Very disappointed .Pictures on the website do not reflect the reality in the restaurant. Looks glamorous but it isn't !!!!Stay away from this restaurant.

We went to this restaurant with some friends (4 of us in total). The reastaurant is very nice albeit very cold because of door being left open and air con being on as well. This in addition brought into the restaurant all the smoke from the shisha being smoked on the terrace outside. Being from Lebanon and having eaten in many restaurants both in the UK and abroad, I thought the prices were high, however, it was in knightsbridge, so it was to be expected. The biggest shock, however, was when the mezze (starters) came, they were absolutely tiny, it was terrible. This restaurant is very very stingy with its portions its quite unbelievable. It is the worse Ive seen. If you are hungry and you want to eat, do not go here, you will order so many dishes to fill your stomach, you will eventually end up with a huge bill.
The restaurant is very nice and very well decorated,the toilets are very clean, but I do feel they are ripping people of with the portions in relation to the prices they are charging.

i love coming here with my girlfriends. nice chilled time, good cocktails, good food and shisha. venues lovely too, everything is well looked after.

I went there with my gf with a Groupon Voucher I had bought for £28. The deal was 2 course meal with tea. Booking:i called at 19:30 to book a table at 21:00. The lady who answered the phone told me that normally I had to call 24 hours in advance to use the Groupon Voucher but "as we are not busy tonight I will accept the booking" (groupon voucher didn't mention anything about 24 hours booking in advance. And if you are gone take the booking what's the point to tell the customer about your policy.)arriving at the restaurant: Great location, just 5 min walk from Knightsbridge Tube station. The hostess gave us a table in the corner, even if restaurant was almost empty. She gave us the menu and explained the offer. Design and decoration:tha place is stunning! Beautifull and expensive design! Cuttlery and China looks great, even that forks are not that comfy to use. Service:the waiter who took the order looked bored and unhappy. She even lean on the wall while she was taking our order. When we asked for recommendation between lamp or chicken she replied:"i recommend Lamb. Chicken you will not gone like it" (ooopps. Then why do you have it on the menu?)service was quick and attentive. We been asked at least 3 times if everything was ok. Howver, I would expect a much more professional service for this kind of restaurant and for the money they charge. Food:we had "hummus with diced lamb and pinne nuts" and "lebenesse Sausage with Lemon Juice". The dishes are well presented and tasted great. Especially the Hummus and lamb was sooo good! As main course we had Lamb Tajine and Kofte Tajine. They were beautifull presented. Tastewise, the Lamb Tajine was a good prortion of lamb with Dried fruites that made the dish sweetish. The meat was tender and full of flavour. In combination with brown rice was the dish of the day. The Kofte Tajin was ok. The tomato sauce that meatballs came in was tasty but again on the sweetish side and re

Best restaurant in London :)

I was going to Harrods and saw Mamounia. What a cool place! They are doing the best shisha in town! I was impressed! And the food was excellent, hommus, sambousek cheese, shish taouk and of course mint tea! Yummy! But the best part wasn't that. Liz hurley was eating next to me! I will recommend Mamounia Loungeto everybody: vip and everyday people like me! ;-)